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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.90 (8752 reviews)

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4.90

Based on 8,860 reviews, last reviewed 30th Jun 2026

257% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

In branch service review Rachel have been brilliant, explained everything well. Very happy bubbly personality. Reviewed on: 30th June 2026

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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8752)

Perfect 'local' building society

Excellent customer service and very competitive interest rates for those who do not have huge sums to invest. Reviewed on: 7th January 2020

Great Building Society

A great interest rate and great service Reviewed on: 7th January 2020

Great for both borrowing and saving.

I have been a customer of the Newbury Building Society for over 20 years, beginning with a small savings account and then with the transfer of my mortgage in the 1990s. Their rates were at least as good as any others I could find, but their flexibility was better than most yet without being irresponsible or encouraging me to be so. When a fresh mortgage was required at very short notice a few years ago, the Society's performance was astonishingly quick and helpful. They "go the extra mile", a saying that is so often used in exaggeration but not this time! Reviewed on: 7th January 2020

Brilliant bank!

Good rates, friendly knowledgeable staff, great branch office. Just wish it was a higher annual investment limit. Reviewed on: 7th January 2020

Friendly staff

The staff are always very helpful Reviewed on: 7th January 2020

A proper Building Society

Personable and professional staff. Always friendly and helpful. Reviewed on: 7th January 2020

Standard of Service

Nine years a customer and had polite, helpful and efficient service throughout. Reviewed on: 7th January 2020

Always very helpful

When help. is needed with saving accounts always very polite and helpful. Reviewed on: 7th January 2020

Proper customer service

Great face to face service, which is becoming a rarity these days, along with a sound knowledge of available products. Highly recommended. Reviewed on: 7th January 2020

Trustworthy

I have been with the Newbury for many, many years & trust them implicitly. I recently had a large sum to invest & the staff were very helpful in advising me of the best options I had. I always feel that they are trying to do their best for me & come away feeling confident that I have made the right choice Reviewed on: 7th January 2020

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