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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8726 reviews)

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4.88

Based on 8,726 reviews, last reviewed 15th May 2026

79% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Very good and very friendly staff Very good and very friendly staff Reviewed on: 15th May 2026

Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Newbury Building Society Savings reviews (8726)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023

Always helpful

Have had accounts with Newbury Building Society for more years than I can remember. Staff always helpful and happy to explain queries. Good interest rates that don't continually change! Reviewed on: 4th January 2018

Friendly efficient old school.

Quick service from friendly staff...old fashioned building society...which is good. Very good. Reviewed on: 4th January 2018

Quality of service at local branch

I have always received faultless and courteous service and I have been pleased to see that a local branch has been maintained in my town, providing services when I need them. Reviewed on: 4th January 2018

Good Interest Rates

The interest rates are really good, but the limitations imposed by the online offering holds things back. The staff in Alton were fantastic. Reviewed on: 4th January 2018

Amazingly rates and friendly, personal service

Amazingly high interest rates and friendly, personal service Reviewed on: 4th January 2018

First class traditional customer service at its best!

I’ve been a customer for over 40 years. I like the small branch atmosphere and the personal service. The longevity of the customers and employees alike is testament to their ethics. Congratulations Newbury BS for being shortlisted! Reviewed on: 4th January 2018

easy access and fair rewards.

Local offices with fantastic staff always ready to help and advise. No pressure selling just good old fashioned service. Fair rewards on savings with good advise from staff. Reviewed on: 4th January 2018

Great Customer Service

Can't fault them for friendly and efficient customer service. They give the impression that you are more than just a number. Savings rate is good too ! Reviewed on: 4th January 2018

Friendly and efficient

Friendly, personable and efficient. Not so good for postal savers as no FREEPOST address. Interest rates not market-leading. Reviewed on: 4th January 2018

Helpful and friendly

Opening an account was efficient and personal. Combined with the great rates I couldn’t ask for more. Reviewed on: 4th January 2018

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