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NS&I: Premium Bond reviews

Name: Premium Bond
Rating: 2.95 (143 reviews)

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2.88

Based on 143 reviews, last reviewed 27th Feb 2025

67% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

36%

13%

43%

Latest highest rating:

5

Safe but worth it as interest rates rise? Used to be a dead cert for somewhere to keep money safe when savings interest rates were next to %zero. Now savings rates are returning a sum of sorts... Read more Reviewed on: 27th February 2025

Latest lowest rating:

1

Can't withdraw my money. Can't withdraw my money. Absolute disgrace. Reviewed on: 5th February 2025

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About this product

NS&I bond reviews are honest reviews written by people like you. While many people look at the interest rates on offer, what about the NS&I's customer service? Smart Money People is fast becoming the UK's leading source of independent NS&I bond reviews. We need your help! By writing your honest reviews, you can help increase trust and transparency in the financial world.

NS&I Premium Bond reviews (143)

Review of the NS&I, Premium Bond:

They always respond extremely quickly.

They always respond extremely quickly. Money transfers are immediate whether it is purchasing bonds or selling them. Reviewed on: 18th April 2024

OK if you have stew cash to spare

No big wins yet, but there are very small wins most months that keep my interest going Reviewed on: 9th October 2023

Never won

I am nearly 55 x years old and have never won and neither has my sister. These were bought when we were born. Although I agree it is a small amount, it was however a gift amount back in the day. Very disappointed to say the least. The login system is difficult to navigate and I have made 2 x phone calls now to try and sort, there is a further mail shot coming out to me shortly. Not sure I will bother, seems pointless. Reviewed on: 4th October 2023

Small winnings but better return than an ISA

We have won many small prizes on Premium Bonds Reviewed on: 30th August 2023

Easy to move money in and out

Fun to have the Online App for Premium Bond wins. Reviewed on: 25th August 2023

Great Customer Service

Easy to set up an account. Staff really helpful when I needed to make a transfer out. The App is great for checking prizes. Reviewed on: 9th August 2023

Easy to use, safe, simple

Really easy to use, change your mind, simple to understand. Recommended. The newer premium bonds platform is so much easier than it ever used to be. In conjunction with other savings mechanisms, this is a really nice ability to diversify your chances of your return. Reviewed on: 31st July 2023

Great Way to save

I look forward to the monthly draw and always hoping for a prize Reviewed on: 28th July 2023

Forever hopeful of a good win

I get regular wins, albeit fairly small, but always look forward to seeing results at the beginning of each month. I’m satisfied that my money is in safe hands and am encouraged to invest more to stand a better chance of winning a decent prize. Reviewed on: 21st July 2023

Refusing to release deceased mother's funds

Refusing to release my deceased mother's funds without Grant of Probate. No other institution I've dealt with has required probate. So my father who needs these funds to pay for residential care has the stress and expense of applying for probate. Legally they have a discretion whether to require probate and it is really mean requiring it here. Reviewed on: 14th July 2023

Do not give these criminals your cash

Their latest 'security' system is to ask you to answer 'security' questions that require that you are detail and character correct - so if you write eg Hull University instead of University of Hull or say use upper case on a instead of lower case it fails you. No simple errors. Then when you fail their 'security' checks they literally post you by surface mail a new password then invite you to do the same thing again. if you fail - another week for a new password. The system is clearly designed to prevent people from withdrawing money for as long as possible aka another ruse to allow the wealthy to aggregate the money of millions to invest for their own benefit whilst giving next to s*d all in return. Basically another state sanctioned form of corporate fraud. Reviewed on: 27th June 2023

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