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NS&I: Premium Bond reviews

View other NS&I products
3.08
Based on 138 reviews, last reviewed 25th Nov 2024
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
36%
See only 4 star reviews
13%
See only 3 star reviews
7%
See only 2 star reviews
1%
See only 1 star reviews
43%

Latest highest rating:

5

I'm so happy I usually don't write comments, I just read some few reviews and go my way, but it will be a heartless act seeing people talk about their ugly experie... Read more Reviewed on: 25th November 2024
Melissa L's avatar
Melissa L

Latest lowest rating:

1

They have not issued the bonds or returned my money... They have not issued the bonds or returned my money ,on going for the past year Reviewed on: 26th October 2024
Vincent's avatar
Vincent
Read all reviews See your review

About this product

NS&I bond reviews are honest reviews written by people like you. While many people look at the interest rates on offer, what about the NS&I's customer service? Smart Money People is fast becoming the UK's leading source of independent NS&I bond reviews. We need your help! By writing your honest reviews, you can help increase trust and transparency in the financial world.

NS&I Premium Bond reviews (138)

Review of the NS&I, Premium Bond:

Premium Bonds

5
Good returns, a bit of excitement with the chance to win big Reviewed on: 5th March 2023
AG's avatar
AG

Great Customer Service

5
Easy to set up an account. Staff really helpful when I needed to make a transfer out. The App is great for checking prizes. Reviewed on: 9th August 2023
Claire Derry 's avatar
Claire Derry

Easy to use, safe, simple

4
Really easy to use, change your mind, simple to understand. Recommended. The newer premium bonds platform is so much easier than it ever used to be. In conjunction with other savings mechanisms, this is a really nice ability to diversify your chances of your return. Reviewed on: 31st July 2023
bpbrisbourne's avatar
bpbrisbourne

Great Way to save

5
I look forward to the monthly draw and always hoping for a prize Reviewed on: 28th July 2023
Pam Thompson's avatar
Pam Thompson

Forever hopeful of a good win

5
I get regular wins, albeit fairly small, but always look forward to seeing results at the beginning of each month. I’m satisfied that my money is in safe hands and am encouraged to invest more to stand a better chance of winning a decent prize. Reviewed on: 21st July 2023
Anthony Bishop 's avatar
Anthony Bishop

Refusing to release deceased mother's funds

1
Refusing to release my deceased mother's funds without Grant of Probate. No other institution I've dealt with has required probate. So my father who needs these funds to pay for residential care has the stress and expense of applying for probate. Legally they have a discretion whether to require probate and it is really mean requiring it here. Reviewed on: 14th July 2023
Antony Stannard's avatar
Antony Stannard

Do not give these criminals your cash

1
Their latest 'security' system is to ask you to answer 'security' questions that require that you are detail and character correct - so if you write eg Hull University instead of University of Hull or say use upper case on a instead of lower case it fails you. No simple errors. Then when you fail their 'security' checks they literally post you by surface mail a new password then invite you to do the same thing again. if you fail - another week for a new password. The system is clearly designed to prevent people from withdrawing money for as long as possible aka another ruse to allow the wealthy to aggregate the money of millions to invest for their own benefit whilst giving next to s*d all in return. Basically another state sanctioned form of corporate fraud. Reviewed on: 27th June 2023
navi's avatar
navi

Great investment

5
Easy to use, may not pay the best rate overall but always the chance of getting a huge return Reviewed on: 18th June 2023
Anthony Whitney's avatar
Anthony Whitney

Great Communication

5
Prompt automated notifications, with a well judged level of security that feels secure but isn't too time consuming or bothersome Reviewed on: 6th June 2023
AG's avatar
AG

£20,000 invested Crap return .

1
I have £ 20,000 invested and one would have thought that a modest win each month was possible, No Way ! Three months now and no wins ! Time to reassess where my money is invested , not happy with premium bonds . Reviewed on: 2nd June 2023
Eric Butterworth's avatar
Eric Butterworth

Premium Bonds

5
Had a few wins with NS&I. I know my money is safe and there's the added bonus of winning something. Better return than interest rates, Reviewed on: 31st May 2023
Lucy Walker's avatar
Lucy Walker
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