Smart Money People Logo

Perfect Pet Insurance: Pet Insurance reviews

4.72
Based on 1,748 reviews, last reviewed 27th Jan 2026
99% decrease in 5 star reviews
in the past 90 days
89% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026
Philip's avatar
Philip

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Perfect Pet Insurance Pet Insurance reviews (1748)

Review of the Perfect Pet Insurance, Pet Insurance:

Perfect Pet made understanding insurance easy!

5
At first I found looking for pet insurance very confusing. There were so many to choose from and I didn't understand most of the jargon. I was looking for cover for my dachsund, so that any future issues she may have could be covered. I had a dachshund as a child who was not insured and she had to be put down because we could not afford the surgery! I did not want this to happen to my current dachshund! I found perfect pet through compare the market. I was very pleased they offered such a good deal and decided to go with them as they made understanding the details so easy. Thank you! Reviewed on: 26th September 2024

As it says Perfect

5
It’s perfect insurance for pets. Reviewed on: 8th August 2022

Best insurance around

5
By far the best insurance company around. Reviewed on: 8th August 2022

Perfect Insurance for Pets

5
Have both my dogs insured by Perfect Pets. Really good value and spot on company. Reviewed on: 8th August 2022

Good

5
Excellent service++ would highly recommend Reviewed on: 8th August 2022

Always been reliable

5
Always been reliable and easy to access in an emergency, woth friendly and sympathetic operators Reviewed on: 8th August 2022

Great value from friendly people

5
Always treated well by customer service. Claims dealt with promptly and fairly. Would recommend to pet owner. Reviewed on: 8th August 2022

Why look anywhere else?

5
I have chosen perfect pet insurance because joining them was so easy. All done online and so easy to use. All my information submitted and insurance documents all ready at the touch of a button. Best insurance for the perfect pooch! Reviewed on: 7th August 2022

Good value and hassle free

4
Good value and hassle free renewal Reviewed on: 6th August 2022

Happy

3
Call centre advisor was helpful and explained things clearly Reviewed on: 6th August 2022

The most caring pet insurance out there.

5
Always so willing to help and put the pets over their own interest always. Quick response times and quick re-payments. Wouldn’t use anyone else. Reviewed on: 6th August 2022