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Perfect Pet Insurance: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.76 (1748 reviews)

View other Perfect Pet Insurance products

4.71

Based on 1,748 reviews, last reviewed 27th Jan 2026

99% decrease in 5 star reviews

in the past 90 days

85% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026

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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Perfect Pet Insurance Pet Insurance reviews (1748)

Review of the Perfect Pet Insurance, Pet Insurance:

Very helpful staff, great service

Very helpful staff, great service Reviewed on: 15th October 2024

Good start, but fiddly renewal

Easy initial sign up and good terms, but with a frustrating need to negotiate over the phone to secure the renewal price I could see in price comparison searches. Reviewed on: 26th August 2025

Super easy to deal with and exactly the right cover

Super easy to deal with and exactly the right cover Reviewed on: 22nd August 2025

Excellent servics

I found the service friendly and professional and answered all my questions Reviewed on: 22nd August 2025

igreat service

I have one of my dogs who has to have cytopoint injection every month and perfect pets always pay the fees on time Reviewed on: 22nd August 2025

Value for money and great service

Value for money and great service Reviewed on: 22nd August 2025

Perfect.

Perfect pet is easy to navigate and offers all the important areas we need for our dog. Couldn’t recommend more. Reviewed on: 22nd August 2025

Understanding staff

Recently have started to put the claim through, had tones of questions which I have rang up and asked the staff, they’ve always been very polite and made me feel not as silly for asking Reviewed on: 22nd August 2025

Smooth and easy with clear instructions to follow

Smooth and easy with clear instructions to follow Reviewed on: 22nd August 2025

Phone customer to sort out my email and Elliot was v...

Phone customer to sort out my email and Elliot was very helpful Reviewed on: 22nd August 2025

Quick to answer the phone and always helpful

Quick to answer the phone and always helpful Reviewed on: 22nd August 2025

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