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Perfect Pet Insurance: Pet Insurance reviews

4.72
Based on 1,748 reviews, last reviewed 27th Jan 2026
99% decrease in 5 star reviews
in the past 90 days
89% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026
Philip's avatar
Philip

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Perfect Pet Insurance Pet Insurance reviews (1748)

Review of the Perfect Pet Insurance, Pet Insurance:

Perfect Pet made understanding insurance easy!

5
At first I found looking for pet insurance very confusing. There were so many to choose from and I didn't understand most of the jargon. I was looking for cover for my dachsund, so that any future issues she may have could be covered. I had a dachshund as a child who was not insured and she had to be put down because we could not afford the surgery! I did not want this to happen to my current dachshund! I found perfect pet through compare the market. I was very pleased they offered such a good deal and decided to go with them as they made understanding the details so easy. Thank you! Reviewed on: 26th September 2024

Great value quality insurance , easy to contact and...

5
Great value quality insurance , easy to contact and deal with Reviewed on: 9th August 2024

I’ve just taken out my policy with this company but...

5
I’ve just taken out my policy with this company but feel confident that if I need to make a claim I will have a good experience. Of course I have not tested this yet and hope not to. Reviewed on: 9th August 2024

Easy to use.

4
Easy to use. Clear break down of what is covered in the insurance Reviewed on: 9th August 2024

Really easy to set up with clear ts & cs

5
Really easy to set up with clear ts & cs Reviewed on: 8th August 2024

Excellent cover for my 3 recent rescue

5
I have adopted 3 rescue dogs in the last 6 months and as none have pre-existing conditions, I have been able to get excellent lifetime cover for them at a reasonable cost. This was, by far, the best option for our needs and that was after checking on several comparison sites. Reviewed on: 8th August 2024

Great value for level of cover, keep it consistently...

5
Great value for level of cover, keep it consistently there Reviewed on: 8th August 2024

Perfect policy from Perfect Pet Insurance

5
I was looking for insurance for my new puppy. After doing a comparison for cost and cover I chose Perfect Pet Insurance as the combination of these gave me the perfect policy I was looking for. It provided excellent value for money. Reviewed on: 8th August 2024

Perfect Pet - good cover at a competitive price

5
Switched to Perfect Pet as my previous insurer doubled my premium at renewal point. I wanted good cover but at a more competitive price. Reviewed on: 8th August 2024

New to purchasing pet insurance but had no issues co...

5
New to purchasing pet insurance but had no issues completing the information and was easy to navigate Reviewed on: 8th August 2024

Great value for money and easy process

5
Policy set up via website and very clear and easy process. Reviewed on: 8th August 2024