Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Petplan: Pet insurance reviews

View other Petplan products
4.66
Based on 2,346 reviews, last reviewed 20th Jul 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026
Ginger's avatar
Ginger

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
Meir's avatar
Meir
Read all reviews Write a review

About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

Review Petplan: Pet insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Petplan Pet insurance reviews (2346)

compassionate, helpful and couldnt ask for more.

5
We lost our Giant rabbit recently and Pet Plan sorted it all out for us. after submitting the details, they contacted our vets and sorted it all out, they let us know without badgering us as this sad time and they sorted out closing the policy for us too. they have been more than brilliant, they clearly love animals and understand what a pet means to an owner. Couldnt have asked for better service at the time when you need it the most. Will always recommend this company and will always be with them for as long as we have pets. Thank you again PetPlan. Reviewed on: 1st September 2021
Emily Cooke's avatar
Emily Cooke

Best pet insurance for peace of mind

5
I've used petplan for a number of years now, some of my dogs have has to be treated at specialist centres, claims are always paid, no matter how much, all vets seem happy to have a direct claim policy with petplan. I have complete peace of mind that should one of my dogs become ill petplan are there to to take the worry of cost away. Reviewed on: 1st September 2021
linda girling's avatar
linda girling

A thorough cover

5
Even if my pet has an ongoing illness they will keep paying for it. This gives peace of mind. This insurance was recommended to me by a friend who is a vet and so I felt in safe hands! Reviewed on: 1st September 2021
Tessa's avatar
Tessa

Absolutely amazing! Caring, and cheap!

5
They offerd me 4 weeks free insurance for my little boy, and after reading what they had to offer and how cheap it was, i got both of my dogs insured, and it took minuets to do! Reviewed on: 31st August 2021
Scott Harris's avatar
Scott Harris

My Vet recommends them

5
Excellent service. No quibbles. Comes vet recommended. Reviewed on: 31st August 2021
Stephen Cox's avatar
Stephen Cox

Easy to set up

5
Very easy to set up and friendly staff Reviewed on: 31st August 2021
Adam 's avatar
Adam

Super company you can rely on

5
Petplan is a company you can rely on to pay out when faced with a valid claim for vets treatment. This continues during the course of treatment or an operation. Reviewed on: 31st August 2021
Kayjayem's avatar
Kayjayem

Outstanding

5
Perfect.customer service quick settlement very understanding Reviewed on: 31st August 2021
Shirley Fraser's avatar
Shirley Fraser

Best pet insurance provider out there

5
I recommend Petplan to anyone who will listen. The only problem is that they are quite expensive, but if you can afford it, it's a no-brainer. My old boy, nearly 18, has multiple issues and although my policy does cover it, they pay with no quibbles, year on year and do not increase the premiums by a mad amount if you make a claim. I just wish I could have had the dog on this petplan but it was just too expensive. Anyway, luck cat! Reviewed on: 31st August 2021
Marion Urquhart's avatar
Marion Urquhart

Great cover and well priced

5
I have just set up my plan for my new puppy and it was so simple and easy to do on the phone. No hidden costs and documents with me within a week. Reviewed on: 31st August 2021
Joshua Brown's avatar
Joshua Brown

Review Petplan: Pet insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill