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Petplan: Pet insurance reviews

View other Petplan products
4.66
Based on 2,346 reviews, last reviewed 20th Jul 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026
Ginger's avatar
Ginger

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
Meir's avatar
Meir
Read all reviews Write a review

About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2346)

Best pet insurance provider!

5
Always reliable, helpful and quick to respond. Have insured our dogs with PetPlan for 18 years and always been very satisfied. Reviewed on: 31st August 2021
Lena Taylor's avatar
Lena Taylor

Amazing

5
App easy to use and very happy it was easy to get my pup insuranced peace of mind Reviewed on: 31st August 2021
Beverley 's avatar
Beverley

Claims

5
Payment with previous dogs I have had has always been made promptly. Reviewed on: 31st August 2021
Pat Barnes's avatar
Pat Barnes

Always helpful

5
Petplan are always helpful and pay promptly Reviewed on: 31st August 2021
annabel's avatar
annabel

pg

5
excellent service , always ready to help if you need it Reviewed on: 31st August 2021
Pat Grice's avatar
Pat Grice

Very professional

5
Having the comfort that our dog can have treatment when necessary using a professional pet insurance provider Reviewed on: 31st August 2021
Sharon Hartley's avatar
Sharon Hartley

Awesome

5
Never had a issue with claiming.Pet plan does what it says on the tin. Reviewed on: 31st August 2021
Vicky Tinkler's avatar
Vicky Tinkler

They are rubbish

1
My kitten died from anemia and they have left me with hundreds of pounds worth of vet bills to pay because they won’t cover it. Reviewed on: 31st August 2021
tylercarter2608@gmail.com's avatar
[email protected]

Fantastic Value for Money

5
Petplan is excellent value but offering peace of mind for my pets. Reviewed on: 31st August 2021
Rob Oliver's avatar
Rob Oliver

Customer Service is great

4
Customer Service with Petplan is amazing, but the cover itself and options not so much and ends up being a bit expensive Reviewed on: 31st August 2021
dcm1331's avatar
dcm1331

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