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Petplan: Pet insurance reviews

View other Petplan products
4.66
Based on 2,346 reviews, last reviewed 20th Jul 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026
Ginger's avatar
Ginger

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
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Meir
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2346)

Great and reliable

5
I have always had my pets insured with PetPlan and never had a problem. I worked for a vet surgery for 10 years and saw first hand how well they deal with all different types of cases, I have never known anyone to have a problem. The price isn't expensive for what you get. Reviewed on: 31st August 2021
Fiona's avatar
Fiona

Totally covered everything I needed for my pet

5
Very easy to set up, accommodating to my pets needs for now and in the future, I hope any claim should I make any or just as simple Reviewed on: 31st August 2021
Terri merritt 's avatar
Terri merritt

Excellent Service

5
Pet plan have always given first class service. Always paid my claims within seven days. I have been a client for over 20 years with no problems. Reviewed on: 31st August 2021
Lynn Overton's avatar
Lynn Overton

Petplan knows your pet is precious

5
Lifetime cover has been such a comfort. Our lovely Labrador has always been able to get the right treatment without causing us financial stress. The staff are lovely and you really feel that they care. A big Thank you to Petplan. Reviewed on: 31st August 2021
janetlist@gmail.com's avatar
[email protected]

Reassurance

5
I have used petplan for all of my pets over the last 18 or so years. I really do appreciate knowing that my pets are covered in case of any incidents and that I won't find myself forced to make a tough decision because on cost Reviewed on: 31st August 2021
Ally Boardman 's avatar
Ally Boardman

Easy to use and great cover

5
Petplan is such an easy to use insurers the vet does the whole claim nothing is needed expect to pay the vet the excess. They cover so much had no issues with them at all. They are definitely worth looking into. Reviewed on: 31st August 2021
Nathan Dreifuss's avatar
Nathan Dreifuss

Absolute disappointment

1
A very simple yet effective business model do they follow: "You give us your money and we give you our thanks". Reviewed on: 31st August 2021
Display name's avatar
Display name

Professional and speedy service

5
We have been with petplan for several years. We had a really positive experience when we had to make a claim. It was all handled by the vet and processed very quickly. Couldn't have asked for a speedier service which is just what you need when going through such a stressful time. They may not be the cheapest but would highly recommend their services. Reviewed on: 30th August 2021
Joanne wilkinson's avatar
Joanne wilkinson

Excellent insurance

4
Pet plan is 10 out of 10 insurance you cant doubt them 5 * Reviewed on: 30th August 2021
Terence's avatar
Terence

Ideal for multi pet households

5
Being allowed to tailor what cover I needed for each pet while only having one payment each month makes this an easy insurance to set up and keep track of. The variety of treatments and situations provided for makes me feel very secure that my pets are taken care off. To add to this the prices are more than reasonable and very affordable (even in a multi pet household) which makes this a perfect choice. Reviewed on: 30th August 2021
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Karen England

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