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Petplan: Pet insurance reviews

View other Petplan products
4.66
Based on 2,346 reviews, last reviewed 20th Jul 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026
Ginger's avatar
Ginger

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
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Meir
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2346)

Never had any quibbles. Alway paid with fuss x

5
Never had any problems with claims and we are always confident we have our pets covered x takes away worry Reviewed on: 30th August 2021
h.l.holmes@sky.com's avatar
[email protected]

Pet Care

5
My dogs have both had problems and Pet Plan have been excellent in covering the costs without any Difficulties or problems Reviewed on: 30th August 2021
Allan Gwillim's avatar
Allan Gwillim

Excellent thanks experience for all my insurance claims

5
Petplan have been great with paying out for the insurance claims I've had to make as my cat developed epilepsy. They've liaised directly with the vet about any claims I've made so that's taken any stress away from me. I haven't been questioned on my claims and as far as I can see they judge very fairly and pay out quickly. So glad I had pet insurance and even more glad I went with them as a provider. Reviewed on: 30th August 2021
Sarah Strong's avatar
Sarah Strong

Angus's treatment

4
Angus has been well treated by all at Petplan. They have paid for treatment promptly and with good will. They have kept me up to date with all information or quiries. Reviewed on: 30th August 2021
Gareth Howells's avatar
Gareth Howells

When I needed to make a claim for Pele it was dealt without any fuss

5
The claim was concluded with ease and efficiency Reviewed on: 30th August 2021
William Newton 's avatar
William Newton

Perfect for my senior newly adopted cat

5
I haven't actually made a claim at the moment, but I got 4 weeks free when I adopted my 12 year old cat, Charlie, from Cats Protection, Birmingham. I decided to continue with his insurance and Petplan gave me another free 4 weeks. I researched other companies, but some don't accept older pets or they cost more and don't provide what I need. If you adopt a pet and have free insurance with Petplan, it makes sense to continue it. You will have a choice of cover at varying prices, I have stayed with the basic for the moment but I can change it in the future as he gets older. They won't charge more if you make a claim plus they also donate to Petplan plus other charities, so you will be helping other pets too. Reviewed on: 30th August 2021
Sarah Southgate's avatar
Sarah Southgate

deals with claims quickly

5
claims dealt with very quickly and no hassle Reviewed on: 30th August 2021
P Batt's avatar
P Batt

Always friendly and helpful

5
Just registered Jasper after sadly losing our black lab. You were very sympathetic and caring. Reviewed on: 30th August 2021
Lindsey Bradbury 's avatar
Lindsey Bradbury

Pet plan

5
Twice in my dogs life I have had to use pet plan, and on both occasions they have been brilliant. I would 100% recommend pet plan for all your pets needs. Reviewed on: 30th August 2021
Valerie Braithwaite's avatar
Valerie Braithwaite

Excellent service

5
Lifetime protection, excellent customer service Reviewed on: 30th August 2021
Karen Webb's avatar
Karen Webb

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