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Petplan: Pet insurance reviews

Name: Pet insurance
Rating: 4.68 (2350 reviews)

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4.68

Based on 2,350 reviews, last reviewed 21st Aug 2026

700% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Expensive but worth every penny. Lola is now 8 but we’ve had Petplan insurance for her since bringing her home. Each year the price goes up and it is very expensive. But because Lola ... Read more Reviewed on: 21st August 2026

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026

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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2350)

Absolute disappointment

A very simple yet effective business model do they follow: "You give us your money and we give you our thanks". Reviewed on: 31st August 2021

Professional and speedy service

We have been with petplan for several years. We had a really positive experience when we had to make a claim. It was all handled by the vet and processed very quickly. Couldn't have asked for a speedier service which is just what you need when going through such a stressful time. They may not be the cheapest but would highly recommend their services. Reviewed on: 30th August 2021

Excellent insurance

Pet plan is 10 out of 10 insurance you cant doubt them 5 * Reviewed on: 30th August 2021

Ideal for multi pet households

Being allowed to tailor what cover I needed for each pet while only having one payment each month makes this an easy insurance to set up and keep track of. The variety of treatments and situations provided for makes me feel very secure that my pets are taken care off. To add to this the prices are more than reasonable and very affordable (even in a multi pet household) which makes this a perfect choice. Reviewed on: 30th August 2021

Never had any quibbles. Alway paid with fuss x

Never had any problems with claims and we are always confident we have our pets covered x takes away worry Reviewed on: 30th August 2021

Pet Care

My dogs have both had problems and Pet Plan have been excellent in covering the costs without any Difficulties or problems Reviewed on: 30th August 2021

Excellent thanks experience for all my insurance claims

Petplan have been great with paying out for the insurance claims I've had to make as my cat developed epilepsy. They've liaised directly with the vet about any claims I've made so that's taken any stress away from me. I haven't been questioned on my claims and as far as I can see they judge very fairly and pay out quickly. So glad I had pet insurance and even more glad I went with them as a provider. Reviewed on: 30th August 2021

Angus's treatment

Angus has been well treated by all at Petplan. They have paid for treatment promptly and with good will. They have kept me up to date with all information or quiries. Reviewed on: 30th August 2021

When I needed to make a claim for Pele it was dealt without any fuss

The claim was concluded with ease and efficiency Reviewed on: 30th August 2021

Perfect for my senior newly adopted cat

I haven't actually made a claim at the moment, but I got 4 weeks free when I adopted my 12 year old cat, Charlie, from Cats Protection, Birmingham. I decided to continue with his insurance and Petplan gave me another free 4 weeks. I researched other companies, but some don't accept older pets or they cost more and don't provide what I need. If you adopt a pet and have free insurance with Petplan, it makes sense to continue it. You will have a choice of cover at varying prices, I have stayed with the basic for the moment but I can change it in the future as he gets older. They won't charge more if you make a claim plus they also donate to Petplan plus other charities, so you will be helping other pets too. Reviewed on: 30th August 2021

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Petplan: Pet insurance reviews

700% increase in 5 star reviews

50% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Petplan: Pet insurance now

Petplan Pet insurance reviews (2350)

Absolute disappointment

Professional and speedy service

Excellent insurance

Ideal for multi pet households

Never had any quibbles. Alway paid with fuss x

Pet Care

Excellent thanks experience for all my insurance claims

Angus's treatment

When I needed to make a claim for Pele it was dealt without any fuss

Perfect for my senior newly adopted cat

Review Petplan: Pet insurance now

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