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Petplan: Pet insurance reviews

View other Petplan products
4.66
Based on 2,346 reviews, last reviewed 20th Jul 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026
Ginger's avatar
Ginger

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
Meir's avatar
Meir
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2346)

Great customer service!

5
We have insured our pets with Petplan for years and always received a great customer service and support from all advisers. We will always insure all our pets with them. Thank you! Reviewed on: 30th August 2021
Enrico's avatar
Enrico

very helpful

5
always been very supportive of Bo's needs and have always found petplan a very good pet insurance Reviewed on: 30th August 2021
JT's avatar
JT

Amazing service and very quick. No hidden fees

5
Very easy to claim and no hidden fees or deductions. Excellent service overall. Exactly what you want from an Insurance policy. Reviewed on: 29th August 2021
Camille Eid's avatar
Camille Eid

Always there when you need them

5
Pat plan have helped me and my family through a tough year with our new puppy. To start all was well but we started noticing an exercise intolerance and over the past 6 month our fur baby has gone thought a lot of tests and scans. It’s been a scary time for us all, but Pet plan have been amazing, always there when we needed them, ready to answer any questions we had. I would recommend them to anyone who has a pet they love. Reviewed on: 29th August 2021
jaime Vickers 's avatar
jaime Vickers

Good provider

5
Always helpful and quick to help Reviewed on: 29th August 2021
jean mcgailey's avatar
jean mcgailey

Really good cover at a fair price.

5
Really good cover at a fair price and the online setting up of the policy was simple and quick. It feels very good to be covered so well. Reviewed on: 29th August 2021
Warren 's avatar
Warren

Perfect

4
If you think you won't benefit from it you're wrong, it's extremely helpful and you're cats or dogs can get the care they need.. perfect Reviewed on: 29th August 2021
Mel Mather's avatar
Mel Mather

Helpful and easy to use!

4
Great website to view all of your policy documents meaning you know exactly what is covered. Super easy to sign up and first month free was a great bonus! Reviewed on: 29th August 2021
Laura Cross's avatar
Laura Cross

Excellent overall

5
Petplan were very professionnal and paid promptly during a stressful time for Hugo Reviewed on: 29th August 2021
Margo Wylie's avatar
Margo Wylie

Petplan is the best

5
I have been recommending PETPLAN since my labrador was born with hip dysplasia and I had no insurance. I paid out thousands out for operations and for consultations with a veterinary hospital. A lot of it would have been covered by Petplan for life. Reviewed on: 29th August 2021
ARLENE HUGGINS's avatar
ARLENE HUGGINS

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