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Petplan: Pet insurance reviews

View other Petplan products
4.72
Based on 2,343 reviews, last reviewed 12th May 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
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1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

My dog became poorly and required tests, an overnigh... My dog became poorly and required tests, an overnight stay at a vet hospital. All the claim was sorted out between the vets and Petplan so quickly. I ... Read more Reviewed on: 15th October 2025
Charlotte G's avatar
Charlotte G

Latest lowest rating:

1

Repeated underwriting errors for 10years! We insured our Siberian Husky, Ghost (our son), with Petplan from puppyhood because we trusted their reputation and believed we were choosing the best... Read more Reviewed on: 12th May 2026
Ayoni Singh's avatar
Ayoni Singh
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2343)

Good provider

5
Always helpful and quick to help Reviewed on: 29th August 2021
jean mcgailey's avatar
jean mcgailey

Really good cover at a fair price.

5
Really good cover at a fair price and the online setting up of the policy was simple and quick. It feels very good to be covered so well. Reviewed on: 29th August 2021
Warren 's avatar
Warren

Perfect

4
If you think you won't benefit from it you're wrong, it's extremely helpful and you're cats or dogs can get the care they need.. perfect Reviewed on: 29th August 2021
Mel Mather's avatar
Mel Mather

Helpful and easy to use!

4
Great website to view all of your policy documents meaning you know exactly what is covered. Super easy to sign up and first month free was a great bonus! Reviewed on: 29th August 2021
Laura Cross's avatar
Laura Cross

Excellent overall

5
Petplan were very professionnal and paid promptly during a stressful time for Hugo Reviewed on: 29th August 2021
Margo Wylie's avatar
Margo Wylie

Petplan is the best

5
I have been recommending PETPLAN since my labrador was born with hip dysplasia and I had no insurance. I paid out thousands out for operations and for consultations with a veterinary hospital. A lot of it would have been covered by Petplan for life. Reviewed on: 29th August 2021
ARLENE HUGGINS's avatar
ARLENE HUGGINS

Insurance I can trust!

5
We have had Peplan insurance for the past 5 years. In that time, we have needed to claim for ingoing health issues for our dog. Not once has there been an issue and the premium hasn't changed massively either. Reviewed on: 29th August 2021
Dave B's avatar
Dave B

Fabulous

5
Easy, fast and reliable Reviewed on: 29th August 2021
Kenieta Domaille's avatar
Kenieta Domaille

If its endorsed by by Noel Fitzpatrick its the best for my dog

5
Web site was easy to use and policy documents arrived online following day as promised Reviewed on: 29th August 2021
Barbara Purse's avatar
Barbara Purse

Great service

5
Our dog needed over night hospital care for a few days the also after care medicine and vet visits,we just put our claim in through the vet and it was all sorted out very quickly no fuss and all no rise in our premium, can't recommend them enough Reviewed on: 29th August 2021
Dawn Leeming's avatar
Dawn Leeming

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