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Petplan: Pet insurance reviews

View other Petplan products
4.66
Based on 2,346 reviews, last reviewed 20th Jul 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026
Ginger's avatar
Ginger

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
Meir's avatar
Meir
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2346)

Insurance I can trust!

5
We have had Peplan insurance for the past 5 years. In that time, we have needed to claim for ingoing health issues for our dog. Not once has there been an issue and the premium hasn't changed massively either. Reviewed on: 29th August 2021
Dave B's avatar
Dave B

Fabulous

5
Easy, fast and reliable Reviewed on: 29th August 2021
Kenieta Domaille's avatar
Kenieta Domaille

If its endorsed by by Noel Fitzpatrick its the best for my dog

5
Web site was easy to use and policy documents arrived online following day as promised Reviewed on: 29th August 2021
Barbara Purse's avatar
Barbara Purse

Great service

5
Our dog needed over night hospital care for a few days the also after care medicine and vet visits,we just put our claim in through the vet and it was all sorted out very quickly no fuss and all no rise in our premium, can't recommend them enough Reviewed on: 29th August 2021
Dawn Leeming's avatar
Dawn Leeming

Pet plan is a trusted insurance provider

4
Easy to set up an policy and there an online account to manage my policy. You can also make a claim online. Reviewed on: 28th August 2021
Eiren's avatar
Eiren

Excellent

5
Professional … never any problem with making a claim and liked by my Vet Reviewed on: 28th August 2021
viviennepyatt@gmail.com's avatar
[email protected]

Very efficient

5
We have put in for claims in the past and petplan are very quick processing payment and very efficient Reviewed on: 28th August 2021
Debbie's avatar
Debbie

Expensive but excellent

4
Annual premium increases are far too high but I have never had an issue with my claims Reviewed on: 28th August 2021
Emma Ross's avatar
Emma Ross

Peace of mind

5
Comforting to know our pet is covered by PetPlan insurance Reviewed on: 28th August 2021
gill.byronclews@blueyonder.co.uk's avatar
[email protected]

Been excellent whenever had to claim fast and without fuss and caring assistance

5
My cat was kicked and needed an operation to pin the broken bones which was very stressful for her and us as you can imagine this required specialist operation which cost a lot of money but petplan dealt with this in such a way that helped and dealt with the payment in such a way we were not stressed about it Reviewed on: 28th August 2021
Patricia beer's avatar
Patricia beer

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