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Petplan: Pet insurance reviews

View other Petplan products
4.66
Based on 2,346 reviews, last reviewed 20th Jul 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026
Ginger's avatar
Ginger

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
Meir's avatar
Meir
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2346)

Easy & Comprehensive Pet Insurance

5
After weeks of searching for the right insurance policy for our first dog it was a minefield. Going through Petplan and their policies was a very easy process, everything is clear and explained easily. Hopefully if ever needed the claiming process will be just as easy. Reviewed on: 28th August 2021
gemyhuntbach@googlemail.com's avatar
[email protected]

Fantastic service

5
We took out pet plan insurance as soon as we got our dog. When she was 2 she became seriously ill and pet plan covered all the costs and were very quick to sort payment out with the vets. Reviewed on: 27th August 2021
Wendy's avatar
Wendy

Best cover ever

5
I have been a customer of Pet Plan Insurance for many years and am always really delighted with how easy it is to arrange anything. From renewals to claims it is always very straightforward and quick. Makes life much easier. Definitely recommended. Reviewed on: 27th August 2021
Emma C's avatar
Emma C

Great cover from day one!

5
We took out pet plan cover after the 3 months free cover ended. Only paid for one month when our dog needed surgery and petplan covered it all. Amazing! So totally trust them to have our family member covered. Reviewed on: 27th August 2021
Katie's avatar
Katie

Amazing help and understanding when needed the most!

5
My pet Lexi swallowed a stone and I was so worried about her. Petplan were amazing working quickly with my vet and taking the stress of claiming back the vet bills. Lexi made a full recovery and she would like to thank the vet and Petplan. Reviewed on: 27th August 2021
Dawn Adelaide Driscoll's avatar
Dawn Adelaide Driscoll

No point looking anywhere else for Pet Insurance

5
Yes, it might be a little pricey. But Petplan have never been slow in paying. Our old girl is now having to have regular checkups, she is on 3 pills a day and Petplan have never argued. It is such a relief knowing that the furry ones are always going to be able to get the care they need. No matter how old they get. Reviewed on: 27th August 2021
Pat Capel's avatar
Pat Capel

Supportive and efficient

5
I feel secure with the support from Petplan Reviewed on: 27th August 2021
Vivienne Washington 's avatar
Vivienne Washington

Outstanding

5
Our cocker spaniel Sammy had cancer and was sent to a specialist…it was sudden, frightening, vet dramatic and sole destroying…totally out of the blue. Pet plan…well what can I say. I was so impressed with the ease, the support and understanding pet plan provided. It was was what you need going through this horribleness. It was all on-line so you don’t have worry about breaking down and explaining everything over and over again. The vet bill rapped up so quickly, but they paid up…it made things so much easier. We are still heart broken. I won’t go anywhere else for pet plan support…I’ve had a friend who had the opposite experience. Honestly, pet plan are the best. I can’t praise enough. Reviewed on: 27th August 2021
Patricia Braithwaite 's avatar
Patricia Braithwaite

Great service

5
Claims are settled promptly and the policy gives great peace of mind when your fur babies are unwell. I have always used Petplan and would never change. Reviewed on: 27th August 2021
Sue Sawkins's avatar
Sue Sawkins

Best

4
Seems to be best out there having tried several companies Reviewed on: 27th August 2021
davieshorde@tiscali.co.uk's avatar
[email protected]

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