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Petplan: Pet insurance reviews

View other Petplan products
4.66
Based on 2,346 reviews, last reviewed 20th Jul 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026
Ginger's avatar
Ginger

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
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Meir
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2346)

Pet Care at its Best

5
I have always found the staff at Petplan to be helpful , professional and sympathetic. I had insurance with them when I had my dog and now have my two cats insured. Each time I have insured my pets for life giving me assurance my pets will get the best care possible and there has never been any issues with financial settlement. Reviewed on: 26th August 2021
Cheryl Cocks's avatar
Cheryl Cocks

Excellent service

5
Paid and settled straight with the vets without any hassle Reviewed on: 26th August 2021
Captain B. Abidi's avatar
Captain B. Abidi

Petplan is the best insurance for pets

5
I am assured by knowing that my Bella is insured should she need medical help Reviewed on: 26th August 2021
debbie's avatar
debbie

The best pet insurance by far.

5
Fantastic comprehensive cover which puts your mind at rest. Staff are always extremely helpful and friendly if you have any questions. Reviewed on: 26th August 2021
Sarah Roberts's avatar
Sarah Roberts

BEST PET COVER

5
We have never been let down by Pet Plan who are always there when really needed Reviewed on: 26th August 2021
Susan Binns's avatar
Susan Binns

Fantastic

5
I wouldn't go with any other insurer. Covered for life is great....really takes the pressure off knowing your pets are covered. Petplan have always paid my claims very quickly! Reviewed on: 26th August 2021
Claire Day's avatar
Claire Day

Fantastic Pet Insurance

5
Staff are always really polite, friendly and hlepful and there is never any problems with claims and payments Reviewed on: 26th August 2021
Jennifer Owens's avatar
Jennifer Owens

Excellent service

5
Always prompt and fair. I have been grateful for the cover provided by Petplan throughout the lives of my many dogs. My dogs current are getting older and I have used my policy much more over the last year, the online claiming process is even easier than before and the link with the my vet makes the whole experience very smooth. Reviewed on: 26th August 2021
ct's avatar
ct

Peace of mind she's cared for ..if needed !

5
Im so pleased I've stayed with pet plan .. she's 8 yrs and worth every penny Reviewed on: 26th August 2021
Roxy mum 's avatar
Roxy mum

Long time member

5
Thankfully our cat keeps very well but it is good to have the piece of mind that any health worries costs are safely covered. In the past, our much loved rabbits had numerous trips to the vet including one with a broken leg. The best care was always provided and with out the worry of in expected cost. Reviewed on: 26th August 2021
Kate Dove's avatar
Kate Dove

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