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Petplan: Pet insurance reviews

View other Petplan products
4.66
Based on 2,346 reviews, last reviewed 20th Jul 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026
Ginger's avatar
Ginger

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
Meir's avatar
Meir
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2346)

Mikey's cover

5
Very good experience and good value for money Reviewed on: 26th August 2021
Aud Briars's avatar
Aud Briars

Great service

5
Great service fast good prices puts mind at relief to you and your pet thanks recommended to few friends Reviewed on: 26th August 2021
Sharon 's avatar
Sharon

Excellent

5
When my Labrador needed surgery, prompt payment. Excellent service Reviewed on: 26th August 2021
Wendy Morley's avatar
Wendy Morley

No hassle claiming

5
My Labrador has been quite poorly in the last year and is now on monthly medication, Pet Plan have continued to pay out claims with no hassle or involvement from myself which is ideal when you're stressing and sad about your pet. Reviewed on: 26th August 2021
Verity Leaver's avatar
Verity Leaver

They have been amazing with my claim

5
I have taken a claim out for my dog who had a freak accident. I put my claim in and there has been no hesitation as to paying it or any more questions needed at such a hard time. They have been amazing and can not fault anything about them. Reviewed on: 26th August 2021
Levi's avatar
Levi

Really do care about your pets

5
My beautiful boy has a teeth problem and Petplan was very understanding, helpful, and paid out almost immediately, I have been a customer for over 20 years as they also looked after my dog before he passed away 17 years ago and now they look after my 3 cats, not the cheapest but in my opinion the best. Reviewed on: 26th August 2021
Suzanne Pegg's avatar
Suzanne Pegg

No quibble insurance

4
My staffie had a four night stay at the vets.they did lots of tests which were very expensive. I handed the vet the claim form. 2 days later email from petplan saying funds will be there within five working days. No hassle whatsoever. Worth the price in itself. Reviewed on: 26th August 2021
mitch williamson's avatar
mitch williamson

SEAMLESS SERVICE

5
Seamless easy to understand procedure Reviewed on: 26th August 2021
Esther 's avatar
Esther

A good product

5
Fortunately my pet has not had to have any additional treatments so my experience of Petplan is good Reviewed on: 26th August 2021
Judith Dyckes's avatar
Judith Dyckes

Excellent service

5
Great customer service and support. Value for money And a very personal service catered to your pets needs. Reviewed on: 26th August 2021
Wendy Diplock's avatar
Wendy Diplock

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