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Petplan: Pet insurance reviews

View other Petplan products
4.66
Based on 2,346 reviews, last reviewed 20th Jul 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026
Ginger's avatar
Ginger

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
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Meir
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2346)

Brilliant, supportive, friendly

5
I have been insuring my dogs with pet plan for years and it is one I would recommend to family and friends. They are very supportive and understanding and have great customer care. Claims are dealt with efficiently. Reviewed on: 25th August 2021
Danielle Pinner's avatar
Danielle Pinner

Excellent pet insurance

5
Pet Plan have always paid our claims with no quibbles, the covered for life policies are terrific, not the cheapest especially as your pet gets older and you also have to pay 20% of the total treatment costs as well as the excess BUT as I said they have always covered our claims this year alone over £11000 so I have no trouble in highly recommending Pet Plan Reviewed on: 25th August 2021
Dave Woods's avatar
Dave Woods

Outstanding

5
Friendly, knowledgeable, helpful, professional and reassuring Reviewed on: 25th August 2021
Jo's avatar
Jo

Put pets first

5
We lost our much loved dog recently.pet plan were considerate very helpful and prompt with all the payments.we were so impressed we have insured our new dog with them.that says it all Reviewed on: 25th August 2021
Thomas Jackson's avatar
Thomas Jackson

The best

5
This is the most reliable and customer focussed company I have dealt with. Reviewed on: 25th August 2021
Rachel's avatar
Rachel

Brilliant service

5
My dog has an on going skin issues (atopy) and is a regular visitor to the vets requiring constant treatment to keep him in good order. Without Petplan there is no way I could have afforded all the required treatment Rodney needs and I am so grateful I have never ever had any queries from Petplan! Thank you Reviewed on: 25th August 2021
Sarah Butcher's avatar
Sarah Butcher

NEVER QUIBBLE

5
Very happy with service and way claims have been dealt with timeously Reviewed on: 25th August 2021
Shelley-Anne Drake's avatar
Shelley-Anne Drake

Professional, Prompt. Helpful. Caring

5
We have been with PetPlan for over 30 years ~ they have always managed our claims efficiently, friendly manner. Would not think of using anyone else Reviewed on: 25th August 2021
M Johns's avatar
M Johns

Good and give you peace of mind

5
Good for you and you dog give you peace of mind that your got a good insurance to help in times of need x Reviewed on: 25th August 2021
Maria Smith's avatar
Maria Smith

Fab

5
Had to use Petplan all my dogs life, fantastic service Reviewed on: 25th August 2021
Jackie's avatar
Jackie

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