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Petplan: Pet insurance reviews

View other Petplan products
4.66
Based on 2,346 reviews, last reviewed 20th Jul 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026
Ginger's avatar
Ginger

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
Meir's avatar
Meir
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2346)

Everyone of my dogs for 40 yrs

5
Always prompt and supportive in dealing with claims, 2 of which have been major. Yes I have checked others but no one compared Reviewed on: 25th August 2021
Stuart Fillingham's avatar
Stuart Fillingham

Had cover for 3 dogs and has always been needed

5
I like how pet plan pay out more than other insurers and are very quick to pay out the claim. Its also hassle free Reviewed on: 25th August 2021
pat dickens's avatar
pat dickens

Quick and effienxe

5
We have struggled lots with our new dog and thanks to pet plan we have been able to manage expenses of numerous treatments! Definitely recommend Reviewed on: 25th August 2021
Abbey Lawrence's avatar
Abbey Lawrence

Excellent Service

5
I wouldn't hesitate when recommended pet plan to anyone. Reviewed on: 25th August 2021
Jill Garratt's avatar
Jill Garratt

great service

5
easy to use webiste , great cover avail Reviewed on: 25th August 2021
sarah archer's avatar
sarah archer

Brilliant

5
PetPlan insurance for pets is a reliable, easy process to both register or make a claim. I have been with Petplan and I wouldn't change , I find their policy options excellent, and their staff to be helpful friendly; and supportive. I would highly recommend Petplan . Reviewed on: 25th August 2021
Kiara Raiburn's avatar
Kiara Raiburn

Fantastic!

5
Fantastic company. They were so helpful and kind when I had to claim for my pugs surgery. Totally stress free so I could focus all my attention on getting Poppy better. Thank you so much pet plan. I hope you get this award. You deserve it! Reviewed on: 25th August 2021
Laura Louise Middleton's avatar
Laura Louise Middleton

5* cover

5
Great cover, reasonable monthly payments, helpful phone lines Reviewed on: 25th August 2021
ZHI1802's avatar
ZHI1802

Happy dog owner

5
Can't fault the service you get from these lovely people, nothing is to hard for them to help you with any queries Reviewed on: 25th August 2021
Karen's avatar
Karen

Excellent pet insurance

5
I recommend petplan to all my friends and family.We have just had an upsetting time with our whippet Teddy where he has tumbled and fractured 3 bones in his neck. Petplan has kept me informed all the way through the claims and rather than bother me at this anxious time they have asked all questions that needed to be answered to my vets. Hats off to petplan ..such a relief that the claims are settled so quickly..thank you so much. Reviewed on: 25th August 2021
Suzanne Clayton 's avatar
Suzanne Clayton

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