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Petplan: Pet insurance reviews

4.72
Based on 2,343 reviews, last reviewed 12th May 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

My dog became poorly and required tests, an overnigh... My dog became poorly and required tests, an overnight stay at a vet hospital. All the claim was sorted out between the vets and Petplan so quickly. I ... Read more Reviewed on: 15th October 2025
Charlotte G's avatar
Charlotte G

Latest lowest rating:

1

Repeated underwriting errors for 10years! We insured our Siberian Husky, Ghost (our son), with Petplan from puppyhood because we trusted their reputation and believed we were choosing the best... Read more Reviewed on: 12th May 2026
Ayoni Singh's avatar
Ayoni Singh

About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2343)

Peace of mind

5
Taken away any worry or concerns over vet Bill's. Feel I have security for my dog . Reviewed on: 25th August 2021

Great help

5
Great help when I needed them Good service on the phone Reviewed on: 24th August 2021

Great pet insurance company

5
Very happy with their prices,many options. Reviewed on: 24th August 2021

Best pet insurance

5
Best insurance company by far can’t recommend enough Reviewed on: 24th August 2021

Best in town

5
Never had to claim so far . I don't have any doubts with Pet- plan , Keeps you up to date with all what's going on. Reviewed on: 24th August 2021

Excellent

5
Wonderful support during difficult times. Highly recommended. Reviewed on: 24th August 2021

so far so good, had really good service

5
So far really pleased with the service , pricing and how easy to use Pet Plan is... here is to many more years Reviewed on: 24th August 2021

Proactive

5
Very proactive taking charge and contacting vet during lockdown. Reviewed on: 24th August 2021

Completely the best!

5
Petplan are brilliant, the cover they offer meets all my hounds needs and not once have they ever refused a claim. Not the cheapest pet insurance but most definitely the best! In my opinion you get what you pay for and my houndies health is very important and petplan give me the peace of mind knowing that what ever life throws at her she is covered and supported. Reviewed on: 24th August 2021

Best insurance for pets

5
I have used pet plan for both my dogs and it’s a lifesaver to have loads of insurance to help keep our babies healthy and well if anything ever occurs Reviewed on: 24th August 2021

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