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Petplan: Pet insurance reviews

View other Petplan products
4.66
Based on 2,346 reviews, last reviewed 20th Jul 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026
Ginger's avatar
Ginger

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
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Meir
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2346)

Great service

5
My puppy was tested for allergies by our vet. My vet handled the claim directly, which was great and meant I didn’t have to fill in any forms. A few days later I received a text message telling me that they had my claim and were looking into it, a few days after they notified me that they had processed my claim in full. Compared to other insurers I’ve had in the past, Petplan stand out as one of the best! Reviewed on: 25th August 2021
Michelle's avatar
Michelle

Great Pet Insurance company

5
Petplan is a great company we had to make a claim due to our older dog needing tests etc and we had no hassel at all it was quite straight forward to make the claim to. would highly recommended.. Reviewed on: 25th August 2021
Colin's avatar
Colin

Best pet insurance company

5
We have unfortunately had to make a claim against the policy and have found pet plan to be very sympathetic and have contacted the vets on our behalf. Once the claim goes in pet plan do everything. Reviewed on: 25th August 2021
Phil Garner 's avatar
Phil Garner

Always there to help

5
Excellent customer service and prompt settlement of claims. Thanks for 10 years of peace of mind. Reviewed on: 25th August 2021
Denise Foster's avatar
Denise Foster

Peace of mind

5
Taken away any worry or concerns over vet Bill's. Feel I have security for my dog . Reviewed on: 25th August 2021
Katrina Bresnen's avatar
Katrina Bresnen

Great help

5
Great help when I needed them Good service on the phone Reviewed on: 24th August 2021
Sue d's avatar
Sue d

Great pet insurance company

5
Very happy with their prices,many options. Reviewed on: 24th August 2021
Tudor Alexandra 's avatar
Tudor Alexandra

Best pet insurance

5
Best insurance company by far can’t recommend enough Reviewed on: 24th August 2021
Karen 's avatar
Karen

Best in town

5
Never had to claim so far . I don't have any doubts with Pet- plan , Keeps you up to date with all what's going on. Reviewed on: 24th August 2021
Ann's avatar
Ann

Excellent

5
Wonderful support during difficult times. Highly recommended. Reviewed on: 24th August 2021
Jennifer Willis's avatar
Jennifer Willis

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