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Petplan: Pet insurance reviews

View other Petplan products
4.86
Based on 2,342 reviews, last reviewed 27th Feb 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

My dog became poorly and required tests, an overnigh... My dog became poorly and required tests, an overnight stay at a vet hospital. All the claim was sorted out between the vets and Petplan so quickly. I ... Read more Reviewed on: 15th October 2025
Charlotte G's avatar
Charlotte G

Latest lowest rating:

1

Missed checkup by 3 months won't pay 2 years later I have had petplan insurance for the past 4 years. I renewed my policy this year and as my dog missed her check up appt by 3 months petplan wouldn't p... Read more Reviewed on: 27th February 2026
Belinda Swinnerton's avatar
Belinda Swinnerton
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2342)

Great help

5
Great help when I needed them Good service on the phone Reviewed on: 24th August 2021
Sue d's avatar
Sue d

Great pet insurance company

5
Very happy with their prices,many options. Reviewed on: 24th August 2021
Tudor Alexandra 's avatar
Tudor Alexandra

Best pet insurance

5
Best insurance company by far can’t recommend enough Reviewed on: 24th August 2021
Karen 's avatar
Karen

Best in town

5
Never had to claim so far . I don't have any doubts with Pet- plan , Keeps you up to date with all what's going on. Reviewed on: 24th August 2021
Ann's avatar
Ann

Excellent

5
Wonderful support during difficult times. Highly recommended. Reviewed on: 24th August 2021
Jennifer Willis's avatar
Jennifer Willis

so far so good, had really good service

5
So far really pleased with the service , pricing and how easy to use Pet Plan is... here is to many more years Reviewed on: 24th August 2021
doranc42's avatar
doranc42

Proactive

5
Very proactive taking charge and contacting vet during lockdown. Reviewed on: 24th August 2021
Jer Easton's avatar
Jer Easton

Completely the best!

5
Petplan are brilliant, the cover they offer meets all my hounds needs and not once have they ever refused a claim. Not the cheapest pet insurance but most definitely the best! In my opinion you get what you pay for and my houndies health is very important and petplan give me the peace of mind knowing that what ever life throws at her she is covered and supported. Reviewed on: 24th August 2021
Deborah Barnard's avatar
Deborah Barnard

Best insurance for pets

5
I have used pet plan for both my dogs and it’s a lifesaver to have loads of insurance to help keep our babies healthy and well if anything ever occurs Reviewed on: 24th August 2021
Shania cook's avatar
Shania cook

I've loved Petplan since day one ten years ago!

5
Petplan has never let us down, ever. We have two dogs and have put in claims for both during illnesses over the last ten years. Each claim was dealt with professionally, speedily and clearly. Happy dogs. Happy dog owner in me! Reviewed on: 24th August 2021
Patricia's avatar
Patricia

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