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Petplan: Pet insurance reviews

View other Petplan products
4.66
Based on 2,346 reviews, last reviewed 20th Jul 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026
Ginger's avatar
Ginger

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
Meir's avatar
Meir
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2346)

always so help and patient with me.

5
when I called the staff was so help full .I suffer frim anxiety and dyslexia .The was so kind and talked to me slowly and let me take my time. I would recommend pet plan to and my friends and family and work clients. thank you so much for a great service. Reviewed on: 17th August 2021
Emma berry's avatar
Emma berry

Amazing

5
They have been absolutely amazing with my Labrador for the last 9 years, he’s been poorly a lot lately with him getting older and having 4 different conditions this year and they been there so much for him. I highly recommend Petplan. Reviewed on: 17th August 2021
Hils's avatar
Hils

Petplan have always been there!

5
Having pet insurance with Petplan gives you reassurance that you can help your pet when they need it without having to panic. They have always been professional, kind, helpful, supportive and take over the claim process with your vet so you don't have to worry, just concentrate on your beloved pet Reviewed on: 17th August 2021
Mia Pillinger's avatar
Mia Pillinger

Great cover

5
Great reliable cover - have only claimed once in three years but the claim was dealt with quickly and efficiently which is what you want especially when your beloved pet is poorly. Reviewed on: 17th August 2021
Chris Atkins's avatar
Chris Atkins

No hassle service with friendly agents

5
The agent I spoke to was very helpful & assisted me with my requirements completely Reviewed on: 17th August 2021
Ann's avatar
Ann

CLASS

5
I used to have a dog before that was covered by pet plan and everything was so simple to access when you did need to claim Reviewed on: 17th August 2021
Alison king 's avatar
Alison king

Petplan new customer review.

5
The whole application was straight forward. Reviews that I have read persuaded me to join Petplan. Reviewed on: 17th August 2021
Jayne Wells-Joyce's avatar
Jayne Wells-Joyce

Wonderful support

5
Setting up my policy was so easy and the person I spoke to was very patient and helpful. He talked me through the whole process and answered my questions thoroughly and professionally. Reviewed on: 17th August 2021
Mrsm's avatar
Mrsm

EXCELLENT SERVICE

5
pay quick and efficient very happy with service provided Reviewed on: 17th August 2021
Joannie Herriot 's avatar
Joannie Herriot

Quick and easy claims

5
Whilst quite expensive it is easy to deal with pet plan and they are very efficient dealing with claims. Reviewed on: 17th August 2021
Lesley Denham's avatar
Lesley Denham

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