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Petplan: Pet insurance reviews

View other Petplan products
4.66
Based on 2,346 reviews, last reviewed 20th Jul 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026
Ginger's avatar
Ginger

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
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Meir
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2346)

Great service

5
Took out insurance for our dog four years ago. Always very good efficient service. Reviewed on: 17th August 2021
Peter's avatar
Peter

Good plan

5
can't fault petplan,so far not had to use it but it's just peace of mind that I have it as didn't get a pet insurance with my precious dog and was ill and wish I did but now I made sure i did with my new dog Reviewed on: 17th August 2021
cg's avatar
cg

Happy with the service

5
We have been pleased with the service when we have had to use it. Renewing is easy. Reviewed on: 17th August 2021
Ruth Davies's avatar
Ruth Davies

Excellent

5
Excellent service, cannot fault them and they are really helpful Reviewed on: 17th August 2021
MDuarte's avatar
MDuarte

Brilliant to deal with

5
Excellent customer service, great value in their packages. Cannot fault it at all Reviewed on: 17th August 2021
Shaz's avatar
Shaz

Choice of cover available

5
Flexibility is important as circumstances can change frequently Reviewed on: 17th August 2021
Graeme Lobban's avatar
Graeme Lobban

Value for money

5
Quick turn around on claims..good value for money... Reviewed on: 17th August 2021
Jeanette Groom's avatar
Jeanette Groom

Very helpful

4
Patience in assisting us make the right choices for us and our puppy. Thank you! Reviewed on: 17th August 2021
Susan's avatar
Susan

Great Pet Insurance/Service

5
I had to make three claims since having my 15month old Cockapoo puppy, no issues… Petplan are fast, great communication and I’d use again and again Reviewed on: 17th August 2021
Leanne darby's avatar
Leanne darby

Best pet insurance provider

5
Easy to claim, fantastic customer service, what else do you need from a pet insurance provider? Reviewed on: 17th August 2021
Katalin Bera's avatar
Katalin Bera

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