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Petplan: Pet insurance reviews

View other Petplan products
4.86
Based on 2,342 reviews, last reviewed 27th Feb 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
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1%
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0%
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Latest highest rating:

5

My dog became poorly and required tests, an overnigh... My dog became poorly and required tests, an overnight stay at a vet hospital. All the claim was sorted out between the vets and Petplan so quickly. I ... Read more Reviewed on: 15th October 2025
Charlotte G's avatar
Charlotte G

Latest lowest rating:

1

Missed checkup by 3 months won't pay 2 years later I have had petplan insurance for the past 4 years. I renewed my policy this year and as my dog missed her check up appt by 3 months petplan wouldn't p... Read more Reviewed on: 27th February 2026
Belinda Swinnerton's avatar
Belinda Swinnerton
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2342)

Best pet insurance by far!

5
Never any issues getting claims, hassle free. Very happy owner and happy pets! Reviewed on: 16th August 2021
Geri Miller's avatar
Geri Miller

Best pet insurance company ever

5
I can not compare with others ! Perfect customer service , highly recommended Reviewed on: 16th August 2021
mG M.G's avatar
mG M.G

Barking up the right tree

5
Petplan have been very clear with their policies and cover a wide range of things that other insurance company's don't. The monthly payment is cheap and all of the staff are friendly. I've never had a bad experience with them, they are defiantly the number one company. Reviewed on: 16th August 2021
Joanna Carthy's avatar
Joanna Carthy

Give your Pet the Best!

5
Petplan has unfailingly provided excellent 5 star cover for all and any of our dogs ailments. Having used this cover previously for another pet I had NO hesitation in selecting this again. Reviewed on: 16th August 2021
maryann hughes's avatar
maryann hughes

Absolutely magnificent.

5
Since my Weimaraner (now 11) was a puppy I have paid for the highest level of Petplan cover for him. He has been completely healthy for most of his life, but has unfortunately more recently suffered from two very serious and expensive conditions (a sarcoma and an autoimmune disorder, both of which had every chance of proving fatal) one after the other. Petplan's supportive communications and immediate payment of Hugo's expenses allowed me immediately to authorise the extensive specialist treatment required if he was to survive. I would if necessary have sold anything I had to get him the treatment he needed, but thanks to Petplan I didn't have to. Hugo (once more a happy and healthy dog who behaves as though he were a quarter of his age) and I are immeasurably grateful. Reviewed on: 16th August 2021
Rosamund Annetts's avatar
Rosamund Annetts

Peace of mind

5
Get really good cover for a fair monthly price Reviewed on: 16th August 2021
andywill123@icloud.com's avatar
[email protected]

Amazing

5
Fantastic and reliable. Supportive and helpful. Reviewed on: 16th August 2021
Soph Skye's avatar
Soph Skye

Setting up insurance

5
I have recently got a puppy and wanted to set up pet insurance, I found Pet Plan super easy to set up and everything is easy to understand! Reviewed on: 16th August 2021
Chloe Hanson's avatar
Chloe Hanson

Perfect

5
Straigjt forward and helpful. Easy to register and renew. Giod for multipul pets Reviewed on: 16th August 2021
Sarah Andrews 's avatar
Sarah Andrews

Purring!

5
User friendly web site and prompt action from the company re claims. Reviewed on: 16th August 2021
Simon Dean's avatar
Simon Dean

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