Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Petplan: Pet insurance reviews

View other Petplan products
4.68
Based on 2,350 reviews, last reviewed 21st Aug 2026
700% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Expensive but worth every penny. Lola is now 8 but we’ve had Petplan insurance for her since bringing her home. Each year the price goes up and it is very expensive. But because Lola ... Read more Reviewed on: 21st August 2026
Wammer's avatar
Wammer

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
Meir's avatar
Meir
Read all reviews Write a review

About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

Review Petplan: Pet insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Petplan Pet insurance reviews (2350)

Petplan new customer review.

5
The whole application was straight forward. Reviews that I have read persuaded me to join Petplan. Reviewed on: 17th August 2021
Jayne Wells-Joyce's avatar
Jayne Wells-Joyce

Wonderful support

5
Setting up my policy was so easy and the person I spoke to was very patient and helpful. He talked me through the whole process and answered my questions thoroughly and professionally. Reviewed on: 17th August 2021
Mrsm's avatar
Mrsm

EXCELLENT SERVICE

5
pay quick and efficient very happy with service provided Reviewed on: 17th August 2021
Joannie Herriot 's avatar
Joannie Herriot

Quick and easy claims

5
Whilst quite expensive it is easy to deal with pet plan and they are very efficient dealing with claims. Reviewed on: 17th August 2021
Lesley Denham's avatar
Lesley Denham

Great insurer

5
I have insured my cat with Petplan and this year the bit was really ill. Petplan worked directly with my vet and I did not have to worry about the financial cost. In addition at the time of renewal, the monthly cost increase has been perfectly ok. This is the peace of mind and support I look for in an insurer. Highly recommended. Reviewed on: 17th August 2021
corinne caumartin's avatar
corinne caumartin

They have never let me down

5
I have been using pet plan for insurance for over 10 years now, Every claim I have submitted they have covered, this has left me feeling confident and safe knowing my pets can receive the best care out there. I always recommend pet plan to anyone I meet. Reliable, honest, helpful and peace of mind. Thank you Reviewed on: 17th August 2021
Ali Coombes's avatar
Ali Coombes

Amazing service

5
Always quick to respond to claims which is reassuring when your pet is unwell. Reviewed on: 16th August 2021
Christina 's avatar
Christina

Just Brilliant

5
I have had Petplan for all my pets. They have been brilliant with all if them. Insurance with Petplan gives me reassurance when things go wrong. Reviewed on: 16th August 2021
Susan Klincewicz's avatar
Susan Klincewicz

Experience

5
Esta has always been looked after Reviewed on: 16th August 2021
Amanda bright's avatar
Amanda bright

Best pet insurance by far!

5
Never any issues getting claims, hassle free. Very happy owner and happy pets! Reviewed on: 16th August 2021
Geri Miller's avatar
Geri Miller

Review Petplan: Pet insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill