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Petplan: Pet insurance reviews

View other Petplan products
4.66
Based on 2,346 reviews, last reviewed 20th Jul 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026
Ginger's avatar
Ginger

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
Meir's avatar
Meir
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2346)

Great insurer

5
I have insured my cat with Petplan and this year the bit was really ill. Petplan worked directly with my vet and I did not have to worry about the financial cost. In addition at the time of renewal, the monthly cost increase has been perfectly ok. This is the peace of mind and support I look for in an insurer. Highly recommended. Reviewed on: 17th August 2021
corinne caumartin's avatar
corinne caumartin

They have never let me down

5
I have been using pet plan for insurance for over 10 years now, Every claim I have submitted they have covered, this has left me feeling confident and safe knowing my pets can receive the best care out there. I always recommend pet plan to anyone I meet. Reliable, honest, helpful and peace of mind. Thank you Reviewed on: 17th August 2021
Ali Coombes's avatar
Ali Coombes

Amazing service

5
Always quick to respond to claims which is reassuring when your pet is unwell. Reviewed on: 16th August 2021
Christina 's avatar
Christina

Just Brilliant

5
I have had Petplan for all my pets. They have been brilliant with all if them. Insurance with Petplan gives me reassurance when things go wrong. Reviewed on: 16th August 2021
Susan Klincewicz's avatar
Susan Klincewicz

Experience

5
Esta has always been looked after Reviewed on: 16th August 2021
Amanda bright's avatar
Amanda bright

Best pet insurance by far!

5
Never any issues getting claims, hassle free. Very happy owner and happy pets! Reviewed on: 16th August 2021
Geri Miller's avatar
Geri Miller

Best pet insurance company ever

5
I can not compare with others ! Perfect customer service , highly recommended Reviewed on: 16th August 2021
mG M.G's avatar
mG M.G

Barking up the right tree

5
Petplan have been very clear with their policies and cover a wide range of things that other insurance company's don't. The monthly payment is cheap and all of the staff are friendly. I've never had a bad experience with them, they are defiantly the number one company. Reviewed on: 16th August 2021
Joanna Carthy's avatar
Joanna Carthy

Give your Pet the Best!

5
Petplan has unfailingly provided excellent 5 star cover for all and any of our dogs ailments. Having used this cover previously for another pet I had NO hesitation in selecting this again. Reviewed on: 16th August 2021
maryann hughes's avatar
maryann hughes

Absolutely magnificent.

5
Since my Weimaraner (now 11) was a puppy I have paid for the highest level of Petplan cover for him. He has been completely healthy for most of his life, but has unfortunately more recently suffered from two very serious and expensive conditions (a sarcoma and an autoimmune disorder, both of which had every chance of proving fatal) one after the other. Petplan's supportive communications and immediate payment of Hugo's expenses allowed me immediately to authorise the extensive specialist treatment required if he was to survive. I would if necessary have sold anything I had to get him the treatment he needed, but thanks to Petplan I didn't have to. Hugo (once more a happy and healthy dog who behaves as though he were a quarter of his age) and I are immeasurably grateful. Reviewed on: 16th August 2021
Rosamund Annetts's avatar
Rosamund Annetts

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