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Petplan: Pet insurance reviews

View other Petplan products
4.66
Based on 2,346 reviews, last reviewed 20th Jul 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026
Ginger's avatar
Ginger

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
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Meir
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2346)

Peace of mind

5
Get really good cover for a fair monthly price Reviewed on: 16th August 2021
andywill123@icloud.com's avatar
[email protected]

Amazing

5
Fantastic and reliable. Supportive and helpful. Reviewed on: 16th August 2021
Soph Skye's avatar
Soph Skye

Setting up insurance

5
I have recently got a puppy and wanted to set up pet insurance, I found Pet Plan super easy to set up and everything is easy to understand! Reviewed on: 16th August 2021
Chloe Hanson's avatar
Chloe Hanson

Perfect

5
Straigjt forward and helpful. Easy to register and renew. Giod for multipul pets Reviewed on: 16th August 2021
Sarah Andrews 's avatar
Sarah Andrews

Purring!

5
User friendly web site and prompt action from the company re claims. Reviewed on: 16th August 2021
Simon Dean's avatar
Simon Dean

Great service consistently

5
My dog has Sddisons disease which will need life long treatment monthly. Pet Plan have paid out promptly every month and. The process is so easy. It was worth paying for a higher quality policy for my beloved poodle. Reviewed on: 16th August 2021
Lisa Cain's avatar
Lisa Cain

Best cover

5
My dog was recently diagnosed with diabetes and petplan have supported us every step of the way so far I can't fault them I have insured my dog with them basically from day one. Would recommend to anyone Reviewed on: 16th August 2021
Linda Jackson 's avatar
Linda Jackson

Great communications and pay on time

5
Whether going direct through the vets or applying online after paying the vet ourselves, PetPlan always pay on time but if there's something holding it up such as info from the vet they keep you informed. It's not cheap but you get what you pay for. It's reassuring as our dogs get older to know that costs will be mostly covered. Reviewed on: 13th August 2021
PorridgeandMarmalade's avatar
PorridgeandMarmalade

Peace of mind

5
I have always used Petplan because I don't need to worry that they may withdraw cover when my pet reaches a certain age. Any claims are usually settled quickly. Reviewed on: 13th August 2021
Ruth Watson's avatar
Ruth Watson

Great company

5
No hassle very straight forward to claim they make it easy and stress free definitely recommend them Reviewed on: 13th August 2021
Kirst w 's avatar
Kirst w

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