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Petplan: Pet insurance reviews

View other Petplan products
4.66
Based on 2,346 reviews, last reviewed 20th Jul 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026
Ginger's avatar
Ginger

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
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Meir
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2346)

Best insurance out there

5
Petplan is amazing. They truly care about their clients and pets and I feel s confident recommending them. They are very clear on their coverage, and very helpful when you need clarification. My cat is accident-prone so their Classic Covered for Life policy has been a literal lifesaver. Thank you Petplan! Reviewed on: 13th August 2021
Maj Ruess's avatar
Maj Ruess

Best Pet Insurance for my animals

5
I have insured my pets for 10yrs with Petplan. Always a great service. Very pleased! Reviewed on: 13th August 2021
Gloria Edwards 's avatar
Gloria Edwards

Covers a lot of different things you may encounter when you own a pet, it's very reassuring to know what I am covered for

5
Very detailed breakdowns of your cover and overall price for the insurance is something I am beyond happy with, luckily I haven't had to make any claims on my insurance, hopefully will stay that way for a long time but for me it's the reassurance of my companion is safe and in good hands if he ever needs it Reviewed on: 12th August 2021
Emily's avatar
Emily

Brilliant company

5
My springer spaniel was diagnosed with Hip Dysplasia at 7 months old, petplan have covered everything from his medication, scans, orthopaedic specialist appointments and physiotherapy. Very easy to claim and they pay the vets directly. Also had separate issues and they've settled quickly and easy. They also sent me an orthopaedic dog bed free of charge after the diagnosis which was lovely. Reviewed on: 12th August 2021
Leanne Lockyer's avatar
Leanne Lockyer

Great plan

5
Great plan and accepted by vets without having to pay up front then claim back like some do Reviewed on: 12th August 2021
Ann's avatar
Ann

Brliliant

5
Everyone I . nothing is too much trouble and their knowledge and understand top notch have dealt with has been brilliant and so helpful Reviewed on: 12th August 2021
Colin Wheeler's avatar
Colin Wheeler

Excellent service throughout

5
Not had to claim this year but have done when Hamish broke his leg, brilliant no quibble service from beginning to end, amazing. Reviewed on: 12th August 2021
Ian Turnbull's avatar
Ian Turnbull

Great Insurance

5
100% insurance with no problems, great service, recommeded Reviewed on: 12th August 2021
martin's avatar
martin

Good all round service

5
The claim form was available on line. Very simple to fill in. The longest part of process is own vets taking a couple of weeks to return their part of the form. Is there any way this can be speedier. Reviewed on: 12th August 2021
Jacky Beardsmore's avatar
Jacky Beardsmore

Great company always settle things quickly

5
Had numerous claims and all have been dealt with quickly and efficiently Reviewed on: 12th August 2021
Gillian Mattick's avatar
Gillian Mattick

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