Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Petplan: Pet insurance reviews

View other Petplan products
4.68
Based on 2,350 reviews, last reviewed 21st Aug 2026
700% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Expensive but worth every penny. Lola is now 8 but we’ve had Petplan insurance for her since bringing her home. Each year the price goes up and it is very expensive. But because Lola ... Read more Reviewed on: 21st August 2026
Wammer's avatar
Wammer

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
Meir's avatar
Meir
Read all reviews Write a review

About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

Review Petplan: Pet insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Petplan Pet insurance reviews (2350)

Fantastic Service

5
Petplan always give excellent service when dealing with claims. They pay my vet direct Reviewed on: 5th August 2021
Michael 's avatar
Michael

Excellent customer care

5
Everything is very simple and tailored to your own pet. I've found everything to be very accommodating and simple when claiming. Reviewed on: 5th August 2021
Fiona Elder's avatar
Fiona Elder

Wouldn't use anyone else, petplan is the best.

5
Been great for our last pet,so used them again for our new dog, never a quibble with petplan, simply the best. Reviewed on: 5th August 2021
Andrew Livesey's avatar
Andrew Livesey

Competitive price!

5
It’s a competitive premium and a comprehensive policy with lots of useful features, does all I need in a pet dog policy. Eric’s happy with it anyway (he actually hasn’t read the small print!) but hopefully we’ll never find out how good the service is…referred through Pets At Home, I’m happy with it too. Reviewed on: 5th August 2021
John's avatar
John

Amazing company and wouldn't go anywhere else!!!

5
I have been with Petplan with all my pets and would recommend them to anyone. Really good customer service and if you do need to make a claim there really quick with this service!!! Reviewed on: 5th August 2021
Keelie's avatar
Keelie

10 out of 10

5
Pet plan have always delivered a 5 star service when my dogs have been poorly. I always recommend the life time policy to people with animals. I have never been let down by pet plan. Thank you. Reviewed on: 5th August 2021
kai lewis b's avatar
kai lewis b

Peace of mind

5
Linked to my vets so when my cat got injured I didn't have to worry about bills, or making claims just looking after my recovering cat Reviewed on: 5th August 2021
Cheryl's avatar
Cheryl

Easy and reliable

5
Thank you pet plan for making claiming so simple! It takes off so much stress. Reviewed on: 5th August 2021
Liv's avatar
Liv

Pet Perfect!

5
Had so many dogs and cats and insured them through Petplan always. Some have needed their help many times and one or two longterm. Never had hassle aith the claims and fairly prompt pay out. Feel reassured and more confident with this company than any other else. Reviewed on: 5th August 2021
Julie Smith's avatar
Julie Smith

Best animal insurance company

5
Alway given excellent service. We have 3 animals insured with Petplan and give us great reassurance when our animals need care from our vets. Reviewed on: 5th August 2021
Diane Watts's avatar
Diane Watts

Review Petplan: Pet insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill