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Petplan: Pet insurance reviews

View other Petplan products
4.66
Based on 2,346 reviews, last reviewed 20th Jul 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026
Ginger's avatar
Ginger

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
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Meir
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2346)

Excellent service

5
Brilliant customer service and very king on the phone Reviewed on: 6th August 2021
Sarah's avatar
Sarah

best pet plan ever

5
Easy to sign up, very helpful. Our dog got sick and pet plan covered it all with no hassle. Reviewed on: 6th August 2021
Steve Cane's avatar
Steve Cane

Fantastic service.

5
Really easy straight forward company. Help and advice always available. Reviewed on: 6th August 2021
trina smith's avatar
trina smith

not the cheapest but the best

5
I have used several companies in the past, but with pet plan they care and settle claims quickly . No quibble Reviewed on: 6th August 2021
KT's avatar
KT

Brilliant company will defiantly recommend to friends

5
Very easy website to use and very easy to understand Reviewed on: 6th August 2021
Emma's avatar
Emma

Best pet insurer without a doubt,

5
Takes all the stress and worry out of expensive vet bills. Total peace of mind Reviewed on: 5th August 2021
Tash Beckett's avatar
Tash Beckett

Fantastic Service

5
Petplan always give excellent service when dealing with claims. They pay my vet direct Reviewed on: 5th August 2021
Michael 's avatar
Michael

Excellent customer care

5
Everything is very simple and tailored to your own pet. I've found everything to be very accommodating and simple when claiming. Reviewed on: 5th August 2021
Fiona Elder's avatar
Fiona Elder

Wouldn't use anyone else, petplan is the best.

5
Been great for our last pet,so used them again for our new dog, never a quibble with petplan, simply the best. Reviewed on: 5th August 2021
Andrew Livesey's avatar
Andrew Livesey

Competitive price!

5
It’s a competitive premium and a comprehensive policy with lots of useful features, does all I need in a pet dog policy. Eric’s happy with it anyway (he actually hasn’t read the small print!) but hopefully we’ll never find out how good the service is…referred through Pets At Home, I’m happy with it too. Reviewed on: 5th August 2021
John's avatar
John

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