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Petplan: Pet insurance reviews

View other Petplan products
4.72
Based on 2,343 reviews, last reviewed 12th May 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

My dog became poorly and required tests, an overnigh... My dog became poorly and required tests, an overnight stay at a vet hospital. All the claim was sorted out between the vets and Petplan so quickly. I ... Read more Reviewed on: 15th October 2025
Charlotte G's avatar
Charlotte G

Latest lowest rating:

1

Repeated underwriting errors for 10years! We insured our Siberian Husky, Ghost (our son), with Petplan from puppyhood because we trusted their reputation and believed we were choosing the best... Read more Reviewed on: 12th May 2026
Ayoni Singh's avatar
Ayoni Singh
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2343)

The best in the business

5
Jack had fractured his toenail which was traumatic not only for him but for myself but with Petplan in place it was one financial thing I did not have to worry about Reviewed on: 4th August 2021
Jack's avatar
Jack

Superb Pet Insurance

5
Unfortunately since soon after I got my dog Sam, he has had both chronic and acute conditions. I have never had any problems with Petplan paying out insurance. Pleasant and helpful staff. Highly recommended by me and Sam. Reviewed on: 4th August 2021
Yvonne 's avatar
Yvonne

So far so good

5
To date I have not had to use you however I love your keeping in touch and offering me great advice for varying issues. Thanks Reviewed on: 4th August 2021
Linda Watt's avatar
Linda Watt

Good service

5
I’m really happy with the service provided by PetPkan. Really fast, any issues. All good and easy Reviewed on: 4th August 2021
mmisa1809@gmail.com's avatar
[email protected]

Star loves pet plan

5
I love having security if Star needs a vet for her well being Reviewed on: 4th August 2021
Margaret Turnbull's avatar
Margaret Turnbull

Helpful and professional

5
Very happy with petplan. They have always been very very polite and helpful and dealt with my claims very efficiently. Reviewed on: 4th August 2021
Aara's avatar
Aara

Pet plan review

5
The only pet insurance you will ever need. Reviewed on: 4th August 2021
Joshua Canham's avatar
Joshua Canham

Confidence

5
Policy cover provides the confidence we need for covert for Phoebe. Reviewed on: 4th August 2021
Paul Tolley's avatar
Paul Tolley

Purrfect

5
Really quick salt dealing with claims and helpful when wanting information Reviewed on: 4th August 2021
Claire 's avatar
Claire

Great service

4
Great feedback from pet plan. They helped with my struggles of re-occur payments due to Covid hitting us! They rescheduled payments with no late payment fee… Reviewed on: 4th August 2021
Nicole Sinead's avatar
Nicole Sinead

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