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Petplan: Pet insurance reviews

View other Petplan products
4.66
Based on 2,346 reviews, last reviewed 20th Jul 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026
Ginger's avatar
Ginger

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
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Meir
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2346)

Quick to sort out claims

5
Very quick to sort claims out and caring. Deal directly with my vet which takes the stress out of it Reviewed on: 5th August 2021
carriejasper84@gmail.com's avatar
[email protected]

The BEST insurer

5
My Daisy has had a lot of problems with her health but Petplan have made the claim process easy to manage and the ability to pay the vet directly has saved me a lot of hassle. I love the newsletters they send out too. Reviewed on: 5th August 2021
Timothy Ward's avatar
Timothy Ward

Extremely helpful, friendly and easy to deal with.

5
They were extremely helpful and friendly, they reassured us and dealt straight with our vet. They were fabulous in a worrying time financially, they helped us every step of the way! They were extremely easy to get in touch with and can honestly say saved us a lot of worry. Thank you pet plan. Reviewed on: 4th August 2021
Katie Hughes's avatar
Katie Hughes

Petplan all the way

5
My kitten was diagnosed with a heart problem, which will be lifelong. My vet, and the animal hospital, claim on his behalf. It’s straight forward, and works. No quibbles. Reviewed on: 4th August 2021
shepcas@outlook.com's avatar
[email protected]

The best in the business

5
Jack had fractured his toenail which was traumatic not only for him but for myself but with Petplan in place it was one financial thing I did not have to worry about Reviewed on: 4th August 2021
Jack's avatar
Jack

Superb Pet Insurance

5
Unfortunately since soon after I got my dog Sam, he has had both chronic and acute conditions. I have never had any problems with Petplan paying out insurance. Pleasant and helpful staff. Highly recommended by me and Sam. Reviewed on: 4th August 2021
Yvonne 's avatar
Yvonne

So far so good

5
To date I have not had to use you however I love your keeping in touch and offering me great advice for varying issues. Thanks Reviewed on: 4th August 2021
Linda Watt's avatar
Linda Watt

Good service

5
I’m really happy with the service provided by PetPkan. Really fast, any issues. All good and easy Reviewed on: 4th August 2021
mmisa1809@gmail.com's avatar
[email protected]

Star loves pet plan

5
I love having security if Star needs a vet for her well being Reviewed on: 4th August 2021
Margaret Turnbull's avatar
Margaret Turnbull

Helpful and professional

5
Very happy with petplan. They have always been very very polite and helpful and dealt with my claims very efficiently. Reviewed on: 4th August 2021
Aara's avatar
Aara

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