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Petplan: Pet insurance reviews

View other Petplan products
4.86
Based on 2,342 reviews, last reviewed 27th Feb 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
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1%
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0%
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1%

Latest highest rating:

5

My dog became poorly and required tests, an overnigh... My dog became poorly and required tests, an overnight stay at a vet hospital. All the claim was sorted out between the vets and Petplan so quickly. I ... Read more Reviewed on: 15th October 2025
Charlotte G's avatar
Charlotte G

Latest lowest rating:

1

Missed checkup by 3 months won't pay 2 years later I have had petplan insurance for the past 4 years. I renewed my policy this year and as my dog missed her check up appt by 3 months petplan wouldn't p... Read more Reviewed on: 27th February 2026
Belinda Swinnerton's avatar
Belinda Swinnerton
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2342)

Review

5
No problems to claim. Hassle free Reviewed on: 4th August 2021
Carol Muir's avatar
Carol Muir

Caring

5
A compassionate plan for Iris. Thank you so much! Reviewed on: 4th August 2021
lorraine j's avatar
lorraine j

Great pet insurance

4
A very good pet insurance and easy to understand and policy explained and laid out well Reviewed on: 4th August 2021
jackiemcnair01@icloud.com's avatar
[email protected]

excellent service

5
I have three policies with Petplan recently have had to make two big claims Petplan paid both, the process was easy, freindly very helpful staff I cant recommend them enough. Reviewed on: 4th August 2021
Raine's avatar
Raine

Brill

5
Very easy to get plants I love my cat very much so I wanted cover for him Reviewed on: 4th August 2021
Fran's avatar
Fran

Simple process to claim

5
Our puppy has had a few issues which meant the vets fees added very quickly. The claim process was so simple and straightforward, no stress at all. It’s also great to get a monthly update relevant to your pet and advice on different conditions. Reviewed on: 4th August 2021
Emer's avatar
Emer

Excellent insurance

5
Best price about for my dog been with them since got my wee dog Reviewed on: 4th August 2021
Ciarian O Dochartaigh's avatar
Ciarian O Dochartaigh

I believe Petplan are the best.

5
So far I have not claimed for my current dog but I have in the past for my first dog they were excellent. Reviewed on: 4th August 2021
Jane Childs's avatar
Jane Childs

Great cover

5
Brilliant cover excellent customer service and it's so quick and easy to make a claim brilliant Reviewed on: 3rd August 2021
kcawthorne's avatar
kcawthorne

Great company!

5
Good communication and information Reviewed on: 3rd August 2021
Bow Jackson's avatar
Bow Jackson

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