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Petplan: Pet insurance reviews

View other Petplan products
4.66
Based on 2,346 reviews, last reviewed 20th Jul 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026
Ginger's avatar
Ginger

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
Meir's avatar
Meir
Read all reviews Write a review

About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2346)

Pet plan review

5
The only pet insurance you will ever need. Reviewed on: 4th August 2021
Joshua Canham's avatar
Joshua Canham

Confidence

5
Policy cover provides the confidence we need for covert for Phoebe. Reviewed on: 4th August 2021
Paul Tolley's avatar
Paul Tolley

Purrfect

5
Really quick salt dealing with claims and helpful when wanting information Reviewed on: 4th August 2021
Claire 's avatar
Claire

Great service

4
Great feedback from pet plan. They helped with my struggles of re-occur payments due to Covid hitting us! They rescheduled payments with no late payment fee… Reviewed on: 4th August 2021
Nicole Sinead's avatar
Nicole Sinead

Excellent, paid up straight away.

5
My dog has been diagnosed with an enlarged heart and is in need of daily medication you helped with the cost of the investigations and the medication. Reviewed on: 4th August 2021
john Haes's avatar
john Haes

Review

5
No problems to claim. Hassle free Reviewed on: 4th August 2021
Carol Muir's avatar
Carol Muir

Caring

5
A compassionate plan for Iris. Thank you so much! Reviewed on: 4th August 2021
lorraine j's avatar
lorraine j

Great pet insurance

4
A very good pet insurance and easy to understand and policy explained and laid out well Reviewed on: 4th August 2021
jackiemcnair01@icloud.com's avatar
[email protected]

excellent service

5
I have three policies with Petplan recently have had to make two big claims Petplan paid both, the process was easy, freindly very helpful staff I cant recommend them enough. Reviewed on: 4th August 2021
Raine's avatar
Raine

Brill

5
Very easy to get plants I love my cat very much so I wanted cover for him Reviewed on: 4th August 2021
Fran's avatar
Fran

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