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Petplan: Pet insurance reviews

View other Petplan products
4.66
Based on 2,346 reviews, last reviewed 20th Jul 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026
Ginger's avatar
Ginger

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
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Meir
Read all reviews Write a review

About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2346)

Simple process to claim

5
Our puppy has had a few issues which meant the vets fees added very quickly. The claim process was so simple and straightforward, no stress at all. It’s also great to get a monthly update relevant to your pet and advice on different conditions. Reviewed on: 4th August 2021
Emer's avatar
Emer

Excellent insurance

5
Best price about for my dog been with them since got my wee dog Reviewed on: 4th August 2021
Ciarian O Dochartaigh's avatar
Ciarian O Dochartaigh

I believe Petplan are the best.

5
So far I have not claimed for my current dog but I have in the past for my first dog they were excellent. Reviewed on: 4th August 2021
Jane Childs's avatar
Jane Childs

Great cover

5
Brilliant cover excellent customer service and it's so quick and easy to make a claim brilliant Reviewed on: 3rd August 2021
kcawthorne's avatar
kcawthorne

Great company!

5
Good communication and information Reviewed on: 3rd August 2021
Bow Jackson's avatar
Bow Jackson

Never had any problems with Petplan

5
I’ve had Petplan for 7yrs now and never had any problems with them with making a claim or if I had a question they answered it very clearly Reviewed on: 3rd August 2021
Lisa Turnbull's avatar
Lisa Turnbull

Excellent service

5
Pet plan work together with our vet and any claims are dealt with through the vet via pet plan easy and simply Reviewed on: 3rd August 2021
james Ramsay 's avatar
james Ramsay

sorted

5
never have any problems with pet plan and they make it so easy. Reviewed on: 3rd August 2021
John Shine's avatar
John Shine

The whole package

5
Really impressed by the service petplan provides, especially after the negative press about pet insurance Reviewed on: 3rd August 2021
Jo's avatar
Jo

A company you can trust

5
Never been let down. No excuses not to pay. Always quick with claims. Reviewed on: 3rd August 2021
Keith's avatar
Keith

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