Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Petplan: Pet insurance reviews

View other Petplan products
4.66
Based on 2,346 reviews, last reviewed 20th Jul 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026
Ginger's avatar
Ginger

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
Meir's avatar
Meir
Read all reviews Write a review

About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

Review Petplan: Pet insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Petplan Pet insurance reviews (2346)

Real good service

5
I have just joined petplan and already having a real positive to this company so helpful over the telephone thanks petplan Reviewed on: 3rd August 2021
Eileen matthews's avatar
Eileen matthews

Best Dog Insurance

5
No hassle, quick and easy. Friendly staff, and most importantly when Charlie had to have both hips replaced the vast majority of the stress was reduced by not worry about the claim. This gave us the extra energy and time to do the most important thing and get Charlie fit and well to live his best life which is playing ball Reviewed on: 3rd August 2021
Bethan's avatar
Bethan

Excellent service

5
I’ve always insured my pets with pet plan and wouldn’t have it any other way, their customer service is beyond excellent and I’ve never had any issues with payments or disputed claims. Reviewed on: 3rd August 2021
carman.hannah@yahoo.co.uk's avatar
[email protected]

Really caring customer service operators

5
i lost my springer spaniel last year and the customer services was second to none. Really respectful when talking to me about him and informing me of parts of the policy i wasn't aware of like i could claim the cost of Paddy back. I just felt supported by them through the whole process of informing them he was at the vets, through to claiming against the policy and the after care. Reviewed on: 3rd August 2021
joy's avatar
joy

First class Pet Insurance

5
Pet Plan have always provided us with the best service when our dog has needed treatment. This has taken away any additional stress dealing with vet bills, so we can concentrate on our dogs health. Minimum paperwork as they work directly with vet practice. Reliable and efficient. Reviewed on: 3rd August 2021
Egg1's avatar
Egg1

Excellent

5
Excellent service and very quick to respond to any issues Reviewed on: 3rd August 2021
Jayne Hopkins's avatar
Jayne Hopkins

Brilliant

5
Easy to set up and glad she’s covered Reviewed on: 3rd August 2021
Daniela 's avatar
Daniela

Amazing!!

5
Petplan is always our first choice, we have never had a problem with making a claim its always quick and easy and stress free. I would definitely recommend. Reviewed on: 3rd August 2021
Sereneve's avatar
Sereneve

petplan review

5
always so friendly when you call, easy to get hold of, pay out with no hassle, cheaper of the good insurers too! I would not insure any of my pets with anybody else! plus staff discount Reviewed on: 3rd August 2021
becky walker's avatar
becky walker

Great service

5
Pet plan have looked after my 2 cats for many years and I would never go anywhere else. Reviewed on: 3rd August 2021
Natalie McNair's avatar
Natalie McNair

Review Petplan: Pet insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill