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Petplan: Pet insurance reviews

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4.86
Based on 2,342 reviews, last reviewed 27th Feb 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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Latest highest rating:

5

My dog became poorly and required tests, an overnigh... My dog became poorly and required tests, an overnight stay at a vet hospital. All the claim was sorted out between the vets and Petplan so quickly. I ... Read more Reviewed on: 15th October 2025
Charlotte G's avatar
Charlotte G

Latest lowest rating:

1

Missed checkup by 3 months won't pay 2 years later I have had petplan insurance for the past 4 years. I renewed my policy this year and as my dog missed her check up appt by 3 months petplan wouldn't p... Read more Reviewed on: 27th February 2026
Belinda Swinnerton's avatar
Belinda Swinnerton
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2342)

The very best pet insurance

5
I recently had a new kitten, young Charlie turned out to have 2 huge problems needing two major surgeries, Petplan were there for us from the very beginning, the staff are so nice and really understood what we were going through, and with their help and of course our marvellous vets, Charlie is now much better and living life to the full, I had only had the policy a few short weeks before our vets had to submit some quite hefty invoices. Thank you Petplan, you are amazing, I would recommend you to anyone thinking of taking out pet insurance, you are truly the best company around. Reviewed on: 2nd August 2021
Sarah Hand's avatar
Sarah Hand

really like petplan just wish they werent so expensive.

3
They are a great insurance company which cover a wide range of claims and also offer lifetime cover which is great, but I have noticed a huge increase in price over the last couple of years. Reviewed on: 2nd August 2021
Amber's avatar
Amber

Amazing service

5
The team made me feel so welcome with not knowing the breed of my dog to being a rescue dog from Romania they were a great help Reviewed on: 2nd August 2021
Lucy Iredale's avatar
Lucy Iredale

Very Efficient service

5
every time i have put in a claim it gets handled very quickly giving me peace of mind Reviewed on: 2nd August 2021
christine winterbourne's avatar
christine winterbourne

Pet Insurance

5
Very easy to set up and quick response. Reviewed on: 2nd August 2021
mark wyatt's avatar
mark wyatt

Simple and easy

5
Setup my insurance a few years back and have never had to worry since. Hopefully never have to use thier services but I know that its there and it works Reviewed on: 2nd August 2021
Tejash Teej Patel's avatar
Tejash Teej Patel

Easy to use

5
I've had pet plan for my dog since he was a puppy, used them a couple of times once when he was a puppy and now that he is a senior and they've always done what they needed to and my vets are always pleased to hear it is pet plan we're with as they make the claims process easy. Keep up the good work. Reviewed on: 2nd August 2021
Gavin W's avatar
Gavin W

Petplan 2021

5
I've never had to use them but just knowing they are there gives me peace of mind. Reviewed on: 2nd August 2021
Katrina's avatar
Katrina

Pet plan

5
Would highly recommend this company for all your pets, I have 1 for 2 cats and a snake covered by tem Reviewed on: 2nd August 2021
Eileen Marshall's avatar
Eileen Marshall

Very good Pet Insurance

5
Very good priced policy, totally hassle free Reviewed on: 2nd August 2021
Ross Moore's avatar
Ross Moore

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