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Petplan: Pet insurance reviews

View other Petplan products
4.68
Based on 2,350 reviews, last reviewed 21st Aug 2026
700% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Expensive but worth every penny. Lola is now 8 but we’ve had Petplan insurance for her since bringing her home. Each year the price goes up and it is very expensive. But because Lola ... Read more Reviewed on: 21st August 2026
Wammer's avatar
Wammer

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
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Meir
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2350)

really like petplan just wish they werent so expensive.

3
They are a great insurance company which cover a wide range of claims and also offer lifetime cover which is great, but I have noticed a huge increase in price over the last couple of years. Reviewed on: 2nd August 2021
Amber's avatar
Amber

Amazing service

5
The team made me feel so welcome with not knowing the breed of my dog to being a rescue dog from Romania they were a great help Reviewed on: 2nd August 2021
Lucy Iredale's avatar
Lucy Iredale

Very Efficient service

5
every time i have put in a claim it gets handled very quickly giving me peace of mind Reviewed on: 2nd August 2021
christine winterbourne's avatar
christine winterbourne

Pet Insurance

5
Very easy to set up and quick response. Reviewed on: 2nd August 2021
mark wyatt's avatar
mark wyatt

Simple and easy

5
Setup my insurance a few years back and have never had to worry since. Hopefully never have to use thier services but I know that its there and it works Reviewed on: 2nd August 2021
Tejash Teej Patel's avatar
Tejash Teej Patel

Easy to use

5
I've had pet plan for my dog since he was a puppy, used them a couple of times once when he was a puppy and now that he is a senior and they've always done what they needed to and my vets are always pleased to hear it is pet plan we're with as they make the claims process easy. Keep up the good work. Reviewed on: 2nd August 2021
Gavin W's avatar
Gavin W

Petplan 2021

5
I've never had to use them but just knowing they are there gives me peace of mind. Reviewed on: 2nd August 2021
Katrina's avatar
Katrina

Pet plan

5
Would highly recommend this company for all your pets, I have 1 for 2 cats and a snake covered by tem Reviewed on: 2nd August 2021
Eileen Marshall's avatar
Eileen Marshall

Very good Pet Insurance

5
Very good priced policy, totally hassle free Reviewed on: 2nd August 2021
Ross Moore's avatar
Ross Moore

Best insurance policy we found!

5
Really helpful, was very easy to start our insurance policy with our puppy. The website is very easy to use and gives you access to all the details and documents for our policy. We got recommended by a family member who has used petplan for many years and we would definitely recommend it to others :) Reviewed on: 2nd August 2021
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Molly pike

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