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Petplan: Pet insurance reviews

View other Petplan products
4.86
Based on 2,342 reviews, last reviewed 27th Feb 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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5%
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1%
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Latest highest rating:

5

My dog became poorly and required tests, an overnigh... My dog became poorly and required tests, an overnight stay at a vet hospital. All the claim was sorted out between the vets and Petplan so quickly. I ... Read more Reviewed on: 15th October 2025
Charlotte G's avatar
Charlotte G

Latest lowest rating:

1

Missed checkup by 3 months won't pay 2 years later I have had petplan insurance for the past 4 years. I renewed my policy this year and as my dog missed her check up appt by 3 months petplan wouldn't p... Read more Reviewed on: 27th February 2026
Belinda Swinnerton's avatar
Belinda Swinnerton
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2342)

Pet plan perfect

5
I saw an ad on tv , went on line and within minutes my baby daisy was covered, how quick and easy and now peace of mind Reviewed on: 1st August 2021
Joanne's avatar
Joanne

Quick to respond

5
The vet put in our claim with immediate response Reviewed on: 1st August 2021
Jeni Morgan's avatar
Jeni Morgan

So helpful and easy to set up

5
Really helpful when I contacted with an enquiry and to get the policy set up was very quick and simple. Reviewed on: 1st August 2021
M Johnson's avatar
M Johnson

Excellent

5
Excellent service , quick, hassle free , no quibble, compassionate, fair Reviewed on: 1st August 2021
Michelle's avatar
Michelle

Absolute peace of mind

5
Our last Lab, Jemma, had a number of medical issues from cancer to arthritis in later life as well a bladder issue, not once did Petplan query any our our claims so of course, with our new Lab puppy, we back to Petplan without hesitation. Keep up the great service please. Reviewed on: 1st August 2021
Robert Young's avatar
Robert Young

Great insurance company

5
Fantastic company to be insured with. I’ve had no issues regarding claims and my dogs on going issues Reviewed on: 1st August 2021
Daniel Streeter's avatar
Daniel Streeter

Straight forward claim.process

5
We have had a difficult time with our dog and Petplan have made the stress of this so much easier with their straigh t forward claim process. Thank you so much. Reviewed on: 1st August 2021
jamroberts65@hotmail.com's avatar
[email protected]

Quick and Easy

5
Good cover from nose to tail. Easy to manoeuvre website. Plus a discount fir booking on line. Reviewed on: 31st July 2021
Hilary Gray's avatar
Hilary Gray

Best insurance

5
Had only positive experience with PetPlan. Quick payments, never questions asked, all transparent with notifications of each stage. Brilliant, highly recommend. Reviewed on: 31st July 2021
Anton Bagrov's avatar
Anton Bagrov

Very good and helpful company

5
Haven't claimed yet but have spoken to staff who are friendly and very helpful Reviewed on: 31st July 2021
Adrienne Humphreys's avatar
Adrienne Humphreys

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