Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Petplan: Pet insurance reviews

View other Petplan products
4.72
Based on 2,343 reviews, last reviewed 12th May 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

My dog became poorly and required tests, an overnigh... My dog became poorly and required tests, an overnight stay at a vet hospital. All the claim was sorted out between the vets and Petplan so quickly. I ... Read more Reviewed on: 15th October 2025
Charlotte G's avatar
Charlotte G

Latest lowest rating:

1

Repeated underwriting errors for 10years! We insured our Siberian Husky, Ghost (our son), with Petplan from puppyhood because we trusted their reputation and believed we were choosing the best... Read more Reviewed on: 12th May 2026
Ayoni Singh's avatar
Ayoni Singh
Read all reviews Write a review

About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

Review Petplan: Pet insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Petplan Pet insurance reviews (2343)

Best pet insurance

5
Helpful caring and supportive .always there in times of need . Easy claims process. Reviewed on: 1st August 2021
Maggie Gallagher's avatar
Maggie Gallagher

Pet plan perfect

5
I saw an ad on tv , went on line and within minutes my baby daisy was covered, how quick and easy and now peace of mind Reviewed on: 1st August 2021
Joanne's avatar
Joanne

Quick to respond

5
The vet put in our claim with immediate response Reviewed on: 1st August 2021
Jeni Morgan's avatar
Jeni Morgan

So helpful and easy to set up

5
Really helpful when I contacted with an enquiry and to get the policy set up was very quick and simple. Reviewed on: 1st August 2021
M Johnson's avatar
M Johnson

Excellent

5
Excellent service , quick, hassle free , no quibble, compassionate, fair Reviewed on: 1st August 2021
Michelle's avatar
Michelle

Absolute peace of mind

5
Our last Lab, Jemma, had a number of medical issues from cancer to arthritis in later life as well a bladder issue, not once did Petplan query any our our claims so of course, with our new Lab puppy, we back to Petplan without hesitation. Keep up the great service please. Reviewed on: 1st August 2021
Robert Young's avatar
Robert Young

Great insurance company

5
Fantastic company to be insured with. I’ve had no issues regarding claims and my dogs on going issues Reviewed on: 1st August 2021
Daniel Streeter's avatar
Daniel Streeter

Straight forward claim.process

5
We have had a difficult time with our dog and Petplan have made the stress of this so much easier with their straigh t forward claim process. Thank you so much. Reviewed on: 1st August 2021
jamroberts65@hotmail.com's avatar
[email protected]

Quick and Easy

5
Good cover from nose to tail. Easy to manoeuvre website. Plus a discount fir booking on line. Reviewed on: 31st July 2021
Hilary Gray's avatar
Hilary Gray

Best insurance

5
Had only positive experience with PetPlan. Quick payments, never questions asked, all transparent with notifications of each stage. Brilliant, highly recommend. Reviewed on: 31st July 2021
Anton Bagrov's avatar
Anton Bagrov

Review Petplan: Pet insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill