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Petplan: Pet insurance reviews

View other Petplan products
4.66
Based on 2,346 reviews, last reviewed 20th Jul 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026
Ginger's avatar
Ginger

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
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Meir
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2346)

Great insurance company

5
Fantastic company to be insured with. I’ve had no issues regarding claims and my dogs on going issues Reviewed on: 1st August 2021
Daniel Streeter's avatar
Daniel Streeter

Straight forward claim.process

5
We have had a difficult time with our dog and Petplan have made the stress of this so much easier with their straigh t forward claim process. Thank you so much. Reviewed on: 1st August 2021
jamroberts65@hotmail.com's avatar
[email protected]

Quick and Easy

5
Good cover from nose to tail. Easy to manoeuvre website. Plus a discount fir booking on line. Reviewed on: 31st July 2021
Hilary Gray's avatar
Hilary Gray

Best insurance

5
Had only positive experience with PetPlan. Quick payments, never questions asked, all transparent with notifications of each stage. Brilliant, highly recommend. Reviewed on: 31st July 2021
Anton Bagrov's avatar
Anton Bagrov

Very good and helpful company

5
Haven't claimed yet but have spoken to staff who are friendly and very helpful Reviewed on: 31st July 2021
Adrienne Humphreys's avatar
Adrienne Humphreys

Really helpful and positive

5
From the start it was great to be speaking to a person who was really helpful and didn’t push for a hard sell but was open and honest about what services were provided. Reviewed on: 31st July 2021
JohnnyTs hoomin's avatar
JohnnyTs hoomin

Only pet insurance I would use

4
Petplan were they kind when my previous cat passed away Reviewed on: 31st July 2021
emma best's avatar
emma best

Outstanding Pet Insurers

5
Petplan are an amazing insurer. They offer a superb service giving great support/understanding when your pet (family member) is facing the most difficult of times. I wouldn’t insure my pets with anyone else! Reviewed on: 31st July 2021
Karen Stacey's avatar
Karen Stacey

Always a first class service

5
Sadly I have had a make a couple of claims on my dogs over the years and Petplan have always been sympathetic, efficient and payed my vets directly really quickly which takes a huge amount of stress away from an already difficult situation. Wouldn't have my dogs insured with anyone else! Thank you Petplan! Reviewed on: 31st July 2021
Kati Sheerman's avatar
Kati Sheerman

Best provider around

5
I cannot recommend Petplan enough. I've found them to be extremely considerate, efficient and caring. First class service all round. Reviewed on: 31st July 2021
June Llewellyn's avatar
June Llewellyn

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