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Petplan: Pet insurance reviews

Name: Pet insurance
Rating: 4.68 (2350 reviews)

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4.68

Based on 2,350 reviews, last reviewed 21st Aug 2026

700% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Expensive but worth every penny. Lola is now 8 but we’ve had Petplan insurance for her since bringing her home. Each year the price goes up and it is very expensive. But because Lola ... Read more Reviewed on: 21st August 2026

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026

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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2350)

Quick to respond

The vet put in our claim with immediate response Reviewed on: 1st August 2021

So helpful and easy to set up

Really helpful when I contacted with an enquiry and to get the policy set up was very quick and simple. Reviewed on: 1st August 2021

Excellent

Excellent service , quick, hassle free , no quibble, compassionate, fair Reviewed on: 1st August 2021

Absolute peace of mind

Our last Lab, Jemma, had a number of medical issues from cancer to arthritis in later life as well a bladder issue, not once did Petplan query any our our claims so of course, with our new Lab puppy, we back to Petplan without hesitation. Keep up the great service please. Reviewed on: 1st August 2021

Great insurance company

Fantastic company to be insured with. I’ve had no issues regarding claims and my dogs on going issues Reviewed on: 1st August 2021

Straight forward claim.process

We have had a difficult time with our dog and Petplan have made the stress of this so much easier with their straigh t forward claim process. Thank you so much. Reviewed on: 1st August 2021

Quick and Easy

Good cover from nose to tail. Easy to manoeuvre website. Plus a discount fir booking on line. Reviewed on: 31st July 2021

Best insurance

Had only positive experience with PetPlan. Quick payments, never questions asked, all transparent with notifications of each stage. Brilliant, highly recommend. Reviewed on: 31st July 2021

Very good and helpful company

Haven't claimed yet but have spoken to staff who are friendly and very helpful Reviewed on: 31st July 2021

Really helpful and positive

From the start it was great to be speaking to a person who was really helpful and didn’t push for a hard sell but was open and honest about what services were provided. Reviewed on: 31st July 2021

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Petplan: Pet insurance reviews

700% increase in 5 star reviews

50% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Petplan: Pet insurance now

Petplan Pet insurance reviews (2350)

Quick to respond

So helpful and easy to set up

Excellent

Absolute peace of mind

Great insurance company

Straight forward claim.process

Quick and Easy

Best insurance

Very good and helpful company

Really helpful and positive

Review Petplan: Pet insurance now

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