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Petplan: Pet insurance reviews

View other Petplan products
4.66
Based on 2,346 reviews, last reviewed 20th Jul 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026
Ginger's avatar
Ginger

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
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Meir
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2346)

Have used for pet plan for 16years

5
I had a black short hair from RSPCA, I the later years she had many medical issues & had no complaints or problems with the continued claims made. Will be using agin for next cat. Reviewed on: 31st July 2021
Shelly Lay-flurrie's avatar
Shelly Lay-flurrie

best provider

5
never had any problems when put a claim in Reviewed on: 31st July 2021
Pat Kemp's avatar
Pat Kemp

Amazing customer service

5
I've been really happy with the service for the past several years. Reviewed on: 31st July 2021
Lisa O'Brien 's avatar
Lisa O'Brien

There when you need help

5
My last dog .snoop was well looked after and had all treatment required Reviewed on: 31st July 2021
Basil Rodway's avatar
Basil Rodway

Fantastic!

5
The best insurance company! Always pay my claims quick and efficiently. Easy claim process. Full update of the claim as it's being dealt with. Highly recommended. Reviewed on: 31st July 2021
Tracey James's avatar
Tracey James

New customer experience

5
Great advice and assistance when I have called about creating an account. Reviewed on: 30th July 2021
Anna Harvey's avatar
Anna Harvey

Easy Peasy

5
So easy to claim amazing service Reviewed on: 30th July 2021
Scarlett Williamson's avatar
Scarlett Williamson

The Best !

5
Always helpful and easy to claim Reviewed on: 30th July 2021
Sara's avatar
Sara

Great pet plan

5
Great company great service , always ready to help and very polite Reviewed on: 30th July 2021
Maggie's avatar
Maggie

Excellent service and cover

5
Petplan have always made us feel that with them behind us, our dog Molly will always be cared for. She was diagnosed with osteoarthritis and bilateral hip and elbow dysplasia in 2019 requiring quite major elbow surgery and long term support with medication and acupuncture etc.. and we have been covered by Petplan all the way. It really gives us peace of mind that we can be sure our dog is getting the best possible care for as long as possible. Reviewed on: 30th July 2021
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Megan

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