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Petplan: Pet insurance reviews

View other Petplan products
4.68
Based on 2,350 reviews, last reviewed 21st Aug 2026
700% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Expensive but worth every penny. Lola is now 8 but we’ve had Petplan insurance for her since bringing her home. Each year the price goes up and it is very expensive. But because Lola ... Read more Reviewed on: 21st August 2026
Wammer's avatar
Wammer

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
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Meir
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2350)

Brilliant and Affordable

5
Affordable monthly cover for my cat and easy to claim (havent needed to claim personally). Peace of mind knowing should my cat need vet treatment i can give her the best chance I can by paying my premium every month. Petplan team were rhelpful and easy to talk to when I called to update my details, will definitely recommend and have done so. Reviewed on: 13th August 2020
Emma's avatar
Emma

Total care

5
Our previous Tibetan terrier had a long term illness which developed some time after we acquired her and petplan continued to support us throughout Reviewed on: 13th August 2020
Richard May's avatar
Richard May

brillant company

5
I have been a customer of Petplan for many years, with different cats, and i would never go to anyone but them. I have also recommended them many times. Never have any problems with claim always pay out quickly. Reviewed on: 13th August 2020
terri's avatar
terri

Gives your piece of mind..

5
Always quick to pay for claims and reliable pay. Reviewed on: 13th August 2020
Giulia's avatar
Giulia

Brillant Service

5
PetPlan have taken away the worry about paying my dogs vet Bill's for his elbow dysplasia Reviewed on: 13th August 2020
Jane Sandom's avatar
Jane Sandom

A Company You Have Confidence In

5
Well respected company that you can be confident you have the right level of insurance. They also provide useful regular newsletters. Reviewed on: 13th August 2020
Linda Guy's avatar
Linda Guy

Petplan cares

4
Petplan provides helpful and relevant advice as well as supporting rescue charities. I haven't needed to claim, but am impressed so far with the support that's generally given. Petplan doesn't just take my money! Reviewed on: 13th August 2020
Sue's avatar
Sue

Consistency brilliant

5
Myself and my parents have always used Pet Plan for our dogs. They have paid out every claim (accidents, acute and chronic conditions) and paid efficiently. My dogs have always been able to get the care they needed. I trust Pet Plan and am confident that my dog will be looked after well. Reviewed on: 13th August 2020
Catherine Trollope's avatar
Catherine Trollope

Exelant service

5
When my dog went to the vet for an operation It was hassel free whith this insurance company Reviewed on: 13th August 2020
Chris's avatar
Chris

Great customer service and peace of mind knowing any unexpected vets bills will be covered

5
Have used pet plan for 2 dogs over the last 20 years . Unfortunately had to use it when my first dog was hit by a car . Pet plan covered over 5000 pounds of treatment to ensure Jake made a full recovery! Reviewed on: 12th August 2020
Jon's avatar
Jon

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