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Petplan: Pet insurance reviews

Name: Pet insurance
Rating: 4.68 (2350 reviews)

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4.68

Based on 2,350 reviews, last reviewed 21st Aug 2026

700% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Expensive but worth every penny. Lola is now 8 but we’ve had Petplan insurance for her since bringing her home. Each year the price goes up and it is very expensive. But because Lola ... Read more Reviewed on: 21st August 2026

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026

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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2350)

Early days so hard to judge

Early days just Started policy Reviewed on: 18th August 2020

Best company

Best company for pet insurance, does right for the pets and it’s customer. Reviewed on: 16th August 2020

Simply the best ....

How to sum up .... perhaps a wee bit more expensive but that gets you no quibble, no horrendous rise in premium when you make a claim and putting in a claim is now incredibly easy on line. I constantly recommend Pet Plan to anyone who asks me. Great company!! Reviewed on: 16th August 2020

No problems with paying the vet direct

My gsd Nala was diagnosed with hip dysplasia at 6 months she was on pain meds and had a hip replacement op in March there was absolutely no problem with pet plan paying out straight to the vet great insurance Reviewed on: 15th August 2020

Excellent Claims Service

After many years of not having a need to make a claim, we have unfortunately, had to make 3 claims recently for two of our dogs. The whole process was so simple and easy with the claim being settled quickly. I was told years ago (by a chartered insurer), that you can only tell how good an insurance company is when you have to make a claim. Based on this advice, these guys are outstanding. I would not consider anyone else, they might be a bit dearer, but you get what you pay for and we have had experience with cheaper companies in the past wriggling out of paying the claim. Reviewed on: 15th August 2020

2 cats insured and lots of claims paid!

I have 2 cats insured with Petplan and have been a customer for over 10yrs. I’ve had multiple claims paid quickly and easily. The only pet insurer I’d use! Reviewed on: 14th August 2020

Its Starts Well Which Is A Good Bode!

I had heard from other people that this was a good pet insurance so when I was offered a free first month by my vet I went for it. I am new to this but Augustus Gunn, rag doll, aged 13 weeks is simply the best anyone could dream of, so I must cover him against the bad eventualities. Since then other people have recommeded Pet Plan. Reviewed on: 13th August 2020

A bit more expensive but well worth it

Never had a claim denied, payment promptly, Reviewed on: 13th August 2020

Always looked after me

I had my last cat insured through petplan. I took out the 'covered for life' policy when he was very young. For the last 3 yrs of his life he had kidney problems and needed lots of different tests and meds. I wouldn't have been able to afford his treatment and was so glad I made that decision many years earlier. I now have my current cat on the same policy and know that the help will be there when I need it. Reviewed on: 13th August 2020

Professional advice and quick payment

My dog Murphy injured his back and PetPlan told us where emergency care could be found and within days of our treatment we recieved a portion of the costs. Insurance that does what it says, plus the monthly care newsletters are great information. Reviewed on: 13th August 2020

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Petplan: Pet insurance reviews

700% increase in 5 star reviews

50% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Petplan: Pet insurance now

Petplan Pet insurance reviews (2350)

Early days so hard to judge

Best company

Simply the best ....

No problems with paying the vet direct

Excellent Claims Service

2 cats insured and lots of claims paid!

Its Starts Well Which Is A Good Bode!

A bit more expensive but well worth it

Always looked after me

Professional advice and quick payment

Review Petplan: Pet insurance now

Join Smart Money People

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