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Petplan: Pet insurance reviews

Name: Pet insurance
Rating: 4.66 (2346 reviews)

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4.66

Based on 2,346 reviews, last reviewed 20th Jul 2026

300% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026

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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2346)

Best cover available for precious four-legged members of our family!!

I feel secure in the knowledge that my precious little dog is covered against any issues that arise with her health and well-being. I have had cause to use Petplan when our dog became very poorly a few years ago.....the one thing I never had to worry about was paying for the treatment that she needed.....stress levels were high enough without that added worry! The best cover is Petplan cover!! Reviewed on: 23rd August 2017

Brilliant service all round

I have been a customer and dealt with Petplan on the veterinary side and I can whole heartedly say that they are brilliant. They have great policies, great customer service and super speedy at sorting claims, brilliant service all round Reviewed on: 22nd August 2017

Petplan have literally been lifesavers.

Petplan have made payment on all the claims I've submitted for 2 of my dogs. My late dog had cancer treatment over a period of 2 years so with Lifetime cover, we were able to continue the treatment over that period. My new dog has a skin condition and the drugs are expensive. Despite this, there has never been a query and payment has been made directly to the vet each time. These claims have not affected the monthly cost - unlike another insurer we have for our second dog. Unfortunately, with her previous health history, it's too late to swap to Petplan for her. Without the insurance, we would not have been able to afford treatment. I dread to think what we would have done! Reviewed on: 22nd August 2017

Brilliant

Two dogs insured with Pet Plan - and both have had claims. One was for a very large amount (full policy value) and only two weeks after taking it out. In both instances payment was made direct to vets / specialist with no fuss or delay. Would not use another insurer. Got my vote Reviewed on: 22nd August 2017

Pony claim

2yrs ago I had a pony who had an injury and petplan were great paid out and put my mind at rest as the vet bill was high unfortunately I lost her not to her injury but to laminitis I now have my 1yr old cat insured with petplan Reviewed on: 22nd August 2017

Excellent insurance provider

Can't fault Petplan with my claims over the past few years. Unfortunately my dog has ongoing medical problems but Petplan have ensured our claims are settled promptly Reviewed on: 22nd August 2017

Expensive but worth it

Can find cheaper out there but you get what you pay for!! Never had an issue with claims even big ones!! V happy with all aspects of petplan service!! Reviewed on: 22nd August 2017

Fantastic, hassle free

I have a cocker spaniel and a cocker spaniel cross beagle and I've never been let down by petplan, how fantastic it is that I can rely on such a fabulous company with no worries at all, owners may think there overpriced but the advantage is after paying your excess which lasts a year, pet plan and my vets blacks deals with everything else, what better service can I ask for. Reviewed on: 22nd August 2017

Reliable

Quick and easy to deal with, no issues Reviewed on: 22nd August 2017

Great peace of mind

Petplan gives me the reassurance I need being a pet owner, it sits in the background until an illness or injury occurs, great peace of mind for when the very worst happens and our family member needs treatment. Reviewed on: 21st August 2017

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Petplan: Pet insurance reviews

300% increase in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Petplan: Pet insurance now

Petplan Pet insurance reviews (2346)

Best cover available for precious four-legged members of our family!!

Brilliant service all round

Petplan have literally been lifesavers.

Brilliant

Pony claim

Excellent insurance provider

Expensive but worth it

Fantastic, hassle free

Reliable

Great peace of mind

Review Petplan: Pet insurance now

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