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Petplan: Pet Insurance reviews

4.83
Based on 2,297 reviews, last reviewed 6th Feb 2025
90% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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Latest highest rating:

5

Never had an issue when my horse was injured, had KS... Never had an issue when my horse was injured, had KS or colic. They were very friendly and everything was sorted out very quickly Reviewed on: 6th February 2025
Alexandra S's avatar
Alexandra S

Latest lowest rating:

1

Reassuring The last year for us has been a roller coaster ride with our cat Petplan have been there for us on this journey just a bleep last month but in all 5 s... Read more Reviewed on: 7th September 2024
Susan S's avatar
Susan S

About this product

Finding the right provider for your pet insurance policy can be daunting with so many on the market. At Smart Money People, we want to make this easier for you. We collect Petplan pet insurance reviews to help you make an informed decision when choosing your new provider.

Petplan offers policies for cats, dogs, rabbits, exotic animals and horses. Choose between 12 Month Cover or Cover for Life. 12 Month policies allow you to claim for a condition over 12 months before it becomes excluded from the policy. Cover for Life lets you claim for the same condition forever, so long as you renew your policy. Petplan policies cover diagnostic tests, prescriptions, surgery, behavioural conditions and more.

If Petplan sounds like the right insurer for you and your pet, read our reviews to learn more. Find out how satisfied policyholders are with Petplan and its policies. Learn about Petplan’s claims procedure and customer service. Be confident in your decision by reading our Petplan pet insurance reviews.

Have you had a pet insurance policy with Petplan? Tell us about your experience. Share what animal you insured and which policy you chose. Were you satisfied with the level of cover you received? Would you say that your premium was reasonably priced? Did you encounter any hidden fees or problems with the policy? Would you renew with Petplan and recommend the provider to family and friends? Whether good or bad, write a Petplan review today. Together, we can help people like you make better financial decisions.

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Petplan Pet Insurance reviews (2297)

Brilliant

5
Never had any problems, always very helpful Reviewed on: 20th August 2017

Fantastic service

5
For years I used another provider without issue, but as my dogs got older the premiums rose to ridiculous amounts, leading me to choose another company - petplan - since being with petplan I have had to make a few claims and they are always hassle free and quick to pay my vet directly. I am rest assured that my dogs are covered by the best. Reviewed on: 20th August 2017

Best pet insurance

5
Never had any problems when claiming. Reviewed on: 20th August 2017

No Hassel

5
Everytime the certs have made a claim which has be a lot they've paid out straight away, never question it simply hassel free. Reviewed on: 20th August 2017

Pet Plan the best

5
I have insured with Pet Plan for 30 years. I have never had a problem over payouts and their service is fast. Reviewed on: 19th August 2017

Efficient and supportive

5
Our dog is now older and pet plan have always been supportive of medications needed for chronic conditions like arthritis Reviewed on: 19th August 2017

There for me when my cat Theo needed them

5
When my cat Theo wasn't just himself, he was off his food and not his usual lively self I didn't know what was wrong with him but thanks to Petplan I was able to take him to my local vets to be assessed without worrying about the vet fees. I found out that his temperature was raised and he had some enlarged lymphatic glands indicating a possible infection. Theo was kept in the vets for 3 days, put on a drip and given if antibiotics . Thanks to Petplan a time that was stressful for me was much easier as I only had to pay the excess on my policy. I have been insured by Petplan since I got Theo over 2 years ago and have always been pleased with the service and cost of insurance. My only claim was dealt with promptly and I didn't have to do anything, my vets carried out the claim. I enjoy receiving their news letters with useful information about pets and would always recommend Petplan to other people Reviewed on: 19th August 2017

Petplan is the best pet insurance and excellent rates and no hassle iwhen putting a claim in, quick pay out too.

5
They have been brilliant when I've had to claim, the payment is quick and it's made very simple. I have recommended them to family and friends. Reviewed on: 19th August 2017

Breathe easy

5
Petplan is an insurance company that enables me to breathe easy when it comes to my pets needs, I have found them to be first class in dealing with any claim I have had and customer service is excellent.. Reviewed on: 19th August 2017

Reassurance

4
Petplan give us piece of mind with fabulous policies and quick settlements Reviewed on: 19th August 2017

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