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Petplan: Pet insurance reviews

View other Petplan products
4.68
Based on 2,350 reviews, last reviewed 21st Aug 2026
700% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Expensive but worth every penny. Lola is now 8 but we’ve had Petplan insurance for her since bringing her home. Each year the price goes up and it is very expensive. But because Lola ... Read more Reviewed on: 21st August 2026
Wammer's avatar
Wammer

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
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Meir
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2350)

Trustworthy

5
Best insurance I've ever dealt with. I always know my pet's claims will be dealt with making the whole experience stress free. Reviewed on: 8th October 2021
Deanna's avatar
Deanna

Best insurance provider

5
I have had to make several claims for my 7 year old cavalier king charles spaniel over the last few months send they have always dealt with each claim promptly and fairly keeping me up to date with the process at all times. Very reassuring when you are worried about a member of your family knowing you can do the best for them and not having to cut any corners. Takes one worry away at least. Would highly recommend Petplan. I also work in a veterinary practice and we deal with petplsn on a regular basis and have very few problems with making claims and receiving paymemts Reviewed on: 8th October 2021
Cathy Edwards 's avatar
Cathy Edwards

My fur babies

5
Not used my insurance yet and hopefully never will but I know it’s there when I might need it Reviewed on: 8th October 2021
Lill Souza's avatar
Lill Souza

Thank goodness for PetPlan

5
Never any worries about insuring my beloved dogs - all claims dealt with swiftly and accuratley Reviewed on: 8th October 2021
Gill Prager's avatar
Gill Prager

Compared with other providers, probably the best.

4
Do not like some of the conditions Reviewed on: 8th October 2021
Peter Pratt's avatar
Peter Pratt

Worry less Cover !

5
Professional and fast claim service. Reviewed on: 8th October 2021
Peter's avatar
Peter

Excellent service

4
Personally not needed to claim against my insurance Reviewed on: 8th October 2021
Fiona Bird's avatar
Fiona Bird

1st Class

5
Excellent customer service with really friend helpful staff to ensure you are cared for in your pet’s time of need. Can’t recommend them highly enough. Reviewed on: 8th October 2021
Angela Rogers's avatar
Angela Rogers

Amazing company

5
Helped and supported me through hard times with my pet Reviewed on: 8th October 2021
Amy Peyton's avatar
Amy Peyton

Amazing service

5
Very good company, I'm a vet nurse and I would always recommend. Easy to make a claim, good value for money and very prompt at paying out Reviewed on: 8th October 2021
Sarah's avatar
Sarah

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