Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Petplan: Pet insurance reviews

View other Petplan products
4.72
Based on 2,343 reviews, last reviewed 12th May 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

My dog became poorly and required tests, an overnigh... My dog became poorly and required tests, an overnight stay at a vet hospital. All the claim was sorted out between the vets and Petplan so quickly. I ... Read more Reviewed on: 15th October 2025
Charlotte G's avatar
Charlotte G

Latest lowest rating:

1

Repeated underwriting errors for 10years! We insured our Siberian Husky, Ghost (our son), with Petplan from puppyhood because we trusted their reputation and believed we were choosing the best... Read more Reviewed on: 12th May 2026
Ayoni Singh's avatar
Ayoni Singh
Read all reviews Write a review

About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

Review Petplan: Pet insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Petplan Pet insurance reviews (2343)

westieowner

5
Simply the best available Reviewed on: 8th October 2021
Littlechild 's avatar
Littlechild

Great Insurance with no hassle

5
Petplan offer great insurance with no hassle when claiming. Claims are paid quickly without fuss. Reviewed on: 8th October 2021
Paula's avatar
Paula

Trustworthy

5
Best insurance I've ever dealt with. I always know my pet's claims will be dealt with making the whole experience stress free. Reviewed on: 8th October 2021
Deanna's avatar
Deanna

Best insurance provider

5
I have had to make several claims for my 7 year old cavalier king charles spaniel over the last few months send they have always dealt with each claim promptly and fairly keeping me up to date with the process at all times. Very reassuring when you are worried about a member of your family knowing you can do the best for them and not having to cut any corners. Takes one worry away at least. Would highly recommend Petplan. I also work in a veterinary practice and we deal with petplsn on a regular basis and have very few problems with making claims and receiving paymemts Reviewed on: 8th October 2021
Cathy Edwards 's avatar
Cathy Edwards

My fur babies

5
Not used my insurance yet and hopefully never will but I know it’s there when I might need it Reviewed on: 8th October 2021
Lill Souza's avatar
Lill Souza

Thank goodness for PetPlan

5
Never any worries about insuring my beloved dogs - all claims dealt with swiftly and accuratley Reviewed on: 8th October 2021
Gill Prager's avatar
Gill Prager

Compared with other providers, probably the best.

4
Do not like some of the conditions Reviewed on: 8th October 2021
Peter Pratt's avatar
Peter Pratt

Worry less Cover !

5
Professional and fast claim service. Reviewed on: 8th October 2021
Peter's avatar
Peter

Excellent service

4
Personally not needed to claim against my insurance Reviewed on: 8th October 2021
Fiona Bird's avatar
Fiona Bird

1st Class

5
Excellent customer service with really friend helpful staff to ensure you are cared for in your pet’s time of need. Can’t recommend them highly enough. Reviewed on: 8th October 2021
Angela Rogers's avatar
Angela Rogers

Review Petplan: Pet insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill