Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Petplan: Pet insurance reviews

View other Petplan products
4.68
Based on 2,350 reviews, last reviewed 21st Aug 2026
700% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Expensive but worth every penny. Lola is now 8 but we’ve had Petplan insurance for her since bringing her home. Each year the price goes up and it is very expensive. But because Lola ... Read more Reviewed on: 21st August 2026
Wammer's avatar
Wammer

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
Meir's avatar
Meir
Read all reviews Write a review

About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

Review Petplan: Pet insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Petplan Pet insurance reviews (2350)

Never failed

5
Petplan is always thier for us never failed to help . Good cover and service for a very competitive price . You won't go far wrong with petplan . Protect your BEST Friend (s) Reviewed on: 11th October 2021
Martin's avatar
Martin

Pet plan 2021

5
Absolutely brilliant service and never argue about payments we have a 3 year cocker who suffers will bad skin allergies and pet plan have always been there for him and never let us down with payments top class service everytime, thank you. Reviewed on: 10th October 2021
Michael Fulton's avatar
Michael Fulton

Great service

5
Was really sad to loose our beloved cat. Pet plan ensured they took care of what they needed to for us at this very sad time. Reviewed on: 10th October 2021
Donna s 's avatar
Donna s

Definitely the best insurance provider

5
Pet plan were amazingly supportive when our miniature schnauzer went blind at the age of 6. Cataract surgery arranged with no quibble, no stress, paid out immediately. Unfortunately Izzy passed away and when I rang to cancel my insurance they immediately arranged my refund for the price paid for her. I didn’t realise we had this cover, we held on to the payment and have now bought a new puppy, Petplan insurance in place before we put Teddy in the car! Thank you Petplan! Reviewed on: 10th October 2021
Linda's avatar
Linda

Good Value

5
Very reliable and always helpful Reviewed on: 10th October 2021
Margaret Young's avatar
Margaret Young

Always helpful with any questions and prompt payment with claims

5
We have used Petplan for both our dogs and the are very helpful, and pay vets direct over all an excellent company Reviewed on: 10th October 2021
kim tythe's avatar
kim tythe

Quick and efficient

5
The people I spoke to on the phone were very helpful and the claims were paid quickly, everything went very quickly and smoothly at what was otherwise a very stressful time. Reviewed on: 10th October 2021
Sue Ward's avatar
Sue Ward

Excellent company

5
Really good at paying out when my dog was very poorly Reviewed on: 10th October 2021
Rachael Helen Hardman Jones's avatar
Rachael Helen Hardman Jones

Professionalism

5
They never disappointed, speed of service, hassle-free in any case Reviewed on: 10th October 2021
Lukasz Argasinski's avatar
Lukasz Argasinski

Best insurance company!

5
Claims always processed on time! Pet plan cover all of my vet fees, without any issue. Customer service team is nice reliable and very helpful at any time! Highly recommend Pet Plan to all of my friends and family! Reviewed on: 9th October 2021
magda surblys's avatar
magda surblys

Review Petplan: Pet insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill