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Petplan: Pet insurance reviews

View other Petplan products
4.67
Based on 2,346 reviews, last reviewed 20th Jul 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026
Ginger's avatar
Ginger

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
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Meir
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2346)

Excellent pet insurance

5
Have a gsd with back and hip problems which surgery was required pet plan paid for all claims without any fuss and was always available on phone and on line if needed great customer service will continue to use pet plan with future pets thank you for your help ps Prince is doing very well. Reviewed on: 13th October 2021
martin moss's avatar
martin moss

Brilliant policy

5
When my beautiful cat was diagnosed with an ongoing condition Petplan covered him and provided a personal and efficient service. Claims were settled within three days every time. Amazing. Reviewed on: 11th October 2021
ruthieashton@icloud.com's avatar
[email protected]

Always there for our dogs

5
When it comes to looking after leggy, fast, impulsive lurchers and greyhounds who like chasing things, Petplan is second to none. Their cover may cost more than supermarket insurers, but they have never contested any claim we have made, have never de-insured our dogs and have always ensured that we can give them the best medical care possible. Worth the peace of mind if you are fond of silly, skinny, accident-prone dogs! Reviewed on: 11th October 2021
S. Woodcock's avatar
S. Woodcock

Easy to join

5
Easy to join! Good value for the amount of cover you get? Reviewed on: 11th October 2021
Jack Horsburgh's avatar
Jack Horsburgh

good plans

5
very happy with cat support now dog Reviewed on: 11th October 2021
sarah jones's avatar
sarah jones

Always there when you need them

5
From fantastic customer service to prompt payments, you really can’t beat PetPlan. Reviewed on: 11th October 2021
Caroline's avatar
Caroline

Never failed

5
Petplan is always thier for us never failed to help . Good cover and service for a very competitive price . You won't go far wrong with petplan . Protect your BEST Friend (s) Reviewed on: 11th October 2021
Martin's avatar
Martin

Pet plan 2021

5
Absolutely brilliant service and never argue about payments we have a 3 year cocker who suffers will bad skin allergies and pet plan have always been there for him and never let us down with payments top class service everytime, thank you. Reviewed on: 10th October 2021
Michael Fulton's avatar
Michael Fulton

Great service

5
Was really sad to loose our beloved cat. Pet plan ensured they took care of what they needed to for us at this very sad time. Reviewed on: 10th October 2021
Donna s 's avatar
Donna s

Definitely the best insurance provider

5
Pet plan were amazingly supportive when our miniature schnauzer went blind at the age of 6. Cataract surgery arranged with no quibble, no stress, paid out immediately. Unfortunately Izzy passed away and when I rang to cancel my insurance they immediately arranged my refund for the price paid for her. I didn’t realise we had this cover, we held on to the payment and have now bought a new puppy, Petplan insurance in place before we put Teddy in the car! Thank you Petplan! Reviewed on: 10th October 2021
Linda's avatar
Linda

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