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Petplan: Pet insurance reviews

View other Petplan products
4.67
Based on 2,346 reviews, last reviewed 20th Jul 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026
Ginger's avatar
Ginger

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
Meir's avatar
Meir
Read all reviews Write a review

About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2346)

Petplan

5
Excellent company, easy to use & helpful Reviewed on: 4th October 2021
Jim Gunner Ward's avatar
Jim Gunner Ward

Helpful

5
The customer service advisor was very helpful and professional. She explained everything in detail. She was very friendly and knowledgeable. I was more than impressed The cost of the policy was reasonable for what is provided. I am one extremely happy customer Thank you. Reviewed on: 4th October 2021
Jeanette 's avatar
Jeanette

Professional, easy to use, quick to pay out

5
I have used Petplan for over 15years now and have found them the best company to use. I always recommend to friends and family. As a veterinary professional I find them the best company to deal with when making a claim and also regarding what they cover. They are very clear, straightforward, professional and very easy to use. Reviewed on: 4th October 2021
Caroline M's avatar
Caroline M

Petplan YEAH!!

4
Very good service overall, from start to finish of your claim!! Reviewed on: 4th October 2021
Mrs J pearson's avatar
Mrs J pearson

Kept my mind at ease

5
Pet Plan was very easy to set up. Very friendly service and also kept my mind at ease knowing my Cat had the best team behind her if she ever needed them. Reviewed on: 3rd October 2021
William Muzzelle's avatar
William Muzzelle

Fantastic Service provided

5
Tailored our policy for Gibbs to our requests. Reviewed on: 3rd October 2021
Alison Chesterman's avatar
Alison Chesterman

Very reliable I trust pet plan

5
When I needed to make a claim everything from start to finish was easy with pet plan Reviewed on: 3rd October 2021
Rachel's avatar
Rachel

Pet Insurance

5
Fantastic company excellent customer service and no quibbling with my claims, highly recommend Pet Plan Reviewed on: 3rd October 2021
Barbara Bradley's avatar
Barbara Bradley

Peace of mind

5
Policy fits my current needs and I am happy with it. Reviewed on: 3rd October 2021
Thomas Wright's avatar
Thomas Wright

Awesome

5
The website is easy to use, provides plenty of necessary information and has many useful tips for your beloved animals. Would highly recommend. Reviewed on: 3rd October 2021
Olivia Radford's avatar
Olivia Radford

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