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Petplan: Pet insurance reviews

View other Petplan products
4.67
Based on 2,346 reviews, last reviewed 20th Jul 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026
Ginger's avatar
Ginger

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
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Meir
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2346)

Excellent service

5
Have had the policy for my cat for 8 years and have always experienced an excellent customer service providing me with all the relevant information and piece of mind that my precious pet is comprehensively insured. Reviewed on: 3rd October 2021
Jade Hamilton 's avatar
Jade Hamilton

Excellent Service

5
Pet Plan run an excellent service with very easy payment plans Reviewed on: 2nd October 2021
April Holroyd's avatar
April Holroyd

First Class

5
My puppy has got into a few scrapes over the last year. Pet plan insurance has been reliable and easy to use - very reassuring when we have been worried about him! Reviewed on: 2nd October 2021
KT 's avatar
KT

5* Service

5
We've used Petplan for all of our cats and they have always provided a caring and compassionate service. We've never had to haggle or nag to get payment and they often deal directly with our vet, which makes life much simpler. Reviewed on: 2nd October 2021
J. Aston's avatar
J. Aston

No hassle company

5
No problems when claiming for my dogs Reviewed on: 2nd October 2021
Frances Kelly 's avatar
Frances Kelly

PetPlan taking care of my cats

5
Thank you to Petplan for keeping my cats and my wellbeing all in good shape. A very good service giving me peace of mind for any times my cat(s) have needed support. Reviewed on: 2nd October 2021
Nicola's avatar
Nicola

Simply the best!

5
We have a young dog with many health issues. He’s a constant worry so we’re glad the one thing we don’t have to worry about are his enormous vet bills. Reviewed on: 2nd October 2021
Andi Watters's avatar
Andi Watters

Great plan

5
Easy to sign up a choice of plans and generally a great insurance Reviewed on: 2nd October 2021
Lorena 's avatar
Lorena

Professional and punctual

5
Been with Petplan for years and wouldn’t move…can always rely on them and great to have the cover when the worst happens. Reviewed on: 2nd October 2021
Elizabeth Parker's avatar
Elizabeth Parker

Supported me through my dogs anxiety issues

5
I cant fault petplan - affordable, great service and they provide much needed support to cover buddy’s anxiety issues! He’s doing so well now and we’re beginning the weaning process so he’ll be off his anxiety meds. We would have struggled to afford his medication and professional trainer without petplan so they’ve been key in enabling us to give buddy the best possible life. Thank you so much!! Reviewed on: 2nd October 2021
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Sophie

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