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Petplan: Pet insurance reviews

Name: Pet insurance
Rating: 4.86 (2342 reviews)

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4.86

Based on 2,342 reviews, last reviewed 27th Feb 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

My dog became poorly and required tests, an overnigh... My dog became poorly and required tests, an overnight stay at a vet hospital. All the claim was sorted out between the vets and Petplan so quickly. I ... Read more Reviewed on: 15th October 2025

Latest lowest rating:

1

Missed checkup by 3 months won't pay 2 years later I have had petplan insurance for the past 4 years. I renewed my policy this year and as my dog missed her check up appt by 3 months petplan wouldn't p... Read more Reviewed on: 27th February 2026

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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

Petplan Pet insurance reviews (2342)

Review of the Petplan, Pet insurance:

Highly recommended!

Great, affordable coverage. Highly recommended. Reviewed on: 1st September 2019

Excellent pet Insurance

Brilliant professional service. I have had great dealings with this insurance company Reviewed on: 27th September 2021

Fantastic Service & super quick paying

Had used Petplan for years now and wouldn't go anywhere else Reviewed on: 27th September 2021

Perfect

I have to say the customer relations I have had everything was explained to me my questions were answered truly excellent. Reviewed on: 27th September 2021

Make life easier

Insurance is easy to set up and goes out by direct debit every month. Online account is easy to navigate and makes things less of a hassle. Reviewed on: 27th September 2021

Highly Recommend

Helpful, Professional, Sympathetic. Claims settled quickly. Cannot rate highly enough. Reviewed on: 27th September 2021

You get what you pay for.

Katy was attacked by an individual who obviously needs to be locked up. She had to have her tail amputated and I had to deal with her obvious emotional trauma. Petplan were with us all the way and took care of any obvious financial problems promptly and efficiently. Many thanks. Reviewed on: 27th September 2021

renewal of petplan

alway very clear information and documentation, would recommend petplan to others Reviewed on: 26th September 2021

Best pet insurance ever

We have had the best cover for our dog who has recently been diagnosed with cancer, Petplan have paid immediately for all her treatments with no problems. Reviewed on: 26th September 2021

Offers everything I could need for my babies.

I have the satisfaction of knowing that I have the best pet insurance available. Reviewed on: 26th September 2021

easy to get the claims sorted out

we have a young and lively cocker spaniel . she has unfortunately got her self into a couple of scrapes and needed the attention of the vet. we only had to worry about our little dog as petplan and our vet sorted all the payments out we just paid the excess. one time we had to sort out a claim and that was so easy to do. well recommended. Reviewed on: 26th September 2021

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