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Petplan: Pet insurance reviews

View other Petplan products
4.67
Based on 2,346 reviews, last reviewed 20th Jul 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026
Ginger's avatar
Ginger

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
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Meir
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2346)

You get what you pay for.

5
Katy was attacked by an individual who obviously needs to be locked up. She had to have her tail amputated and I had to deal with her obvious emotional trauma. Petplan were with us all the way and took care of any obvious financial problems promptly and efficiently. Many thanks. Reviewed on: 27th September 2021
Susan DI FONZO's avatar
Susan DI FONZO

renewal of petplan

5
alway very clear information and documentation, would recommend petplan to others Reviewed on: 26th September 2021
susan.powell@hotmail.co.uk's avatar
[email protected]

Best pet insurance ever

5
We have had the best cover for our dog who has recently been diagnosed with cancer, Petplan have paid immediately for all her treatments with no problems. Reviewed on: 26th September 2021
Lynda Duffy's avatar
Lynda Duffy

Offers everything I could need for my babies.

5
I have the satisfaction of knowing that I have the best pet insurance available. Reviewed on: 26th September 2021
PinkVal's avatar
PinkVal

easy to get the claims sorted out

5
we have a young and lively cocker spaniel . she has unfortunately got her self into a couple of scrapes and needed the attention of the vet. we only had to worry about our little dog as petplan and our vet sorted all the payments out we just paid the excess. one time we had to sort out a claim and that was so easy to do. well recommended. Reviewed on: 26th September 2021
sean callaghan's avatar
sean callaghan

First time buyers

5
Easy to navigate on the webpage , great covers for what we need and a reasonable price. Reviewed on: 26th September 2021
Mrs jones's avatar
Mrs jones

No hassle pet insurance

5
Had lots of claims with my over exuberant bouncy yellow Labrador but never a problem with Petplan footing the bill. Other insurers may be cheaper but is it worth the hassle? I love the piece of mind I get with Petplan. Takes the stress out of pet illnesses. Reviewed on: 26th September 2021
smilne70@hotmail.com's avatar
[email protected]

Great cover and good service

5
Always great cover for my dog and a claim was settled very quickly Reviewed on: 26th September 2021
Julie's avatar
Julie

Great cover great price

5
Easy to use great cover great price lovely staff Reviewed on: 26th September 2021
Sonia McGrath 's avatar
Sonia McGrath

Excellent company

5
Great insurance cover at a reasonable price. Very good communication. Always helpful. Reviewed on: 25th September 2021
Elaine Shepherd's avatar
Elaine Shepherd

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