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Petplan: Pet insurance reviews

View other Petplan products
4.67
Based on 2,346 reviews, last reviewed 20th Jul 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026
Ginger's avatar
Ginger

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
Meir's avatar
Meir
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2346)

Rescue kitten missing a leg

5
Great exp. with PetPlan so far - my partner and I recently rescued a kitten who was born profoundly deaf and recently lost a leg before we adopted him. I naturally had concerns around the levels of cover I'd be able to get for him. The PetPlan team took me through all insurance questions before setting up the policy and made me feel at ease with regard my kittens missing leg and deafness. Following confirmation from the underwriters that my kittens needs wouldn't include any exclusions under the policy I was thrilled and the team finalised our details for lifetime cover. I have no hesitation in recommending PetPlan to anyone, I'd specifically recommend their lifetime cover for extra peace of mind! Reviewed on: 25th September 2021
Helena Markey 's avatar
Helena Markey

Great happy content

5
Have had no trouble with them. Always paid out and with Joey having an ongoing heart problem, it’s great this is covered for life, so reassuring Reviewed on: 25th September 2021
rawling.family@virginmedia.com's avatar
[email protected]

Best provider

5
Friendly helpful staff, quickly deals with sign up and claims Reviewed on: 25th September 2021
Rosie Mitchell's avatar
Rosie Mitchell

Easy to set up

5
Great affordable policy in comparison to cover other insurers provide. Easy to set up and manage via my pet plan. Reviewed on: 25th September 2021
Lauren's avatar
Lauren

Very helpful staff explained everything well to me and a good price for both my dog and cat recommended to anyone.

5
Very good recommend to anyone to take out pet plan Reviewed on: 25th September 2021
Paula Davenport Currie's avatar
Paula Davenport Currie

Excellent

5
Brilliant insurance, very easy to understand & it’s great to know they are there to help with your pets. Reviewed on: 24th September 2021
Mark's avatar
Mark

Fantastic service!!

5
Pet plan, Absolutely brilliant when I needed to make a claim for Betty's op....So quick, easy transaction. Reviewed on: 24th September 2021
Jill's avatar
Jill

Fantastic service

5
I have 4 pets with petplan and I feel they are all protected and safe. Reviewed on: 24th September 2021
Dawn Elizabeth Suditu's avatar
Dawn Elizabeth Suditu

Hassle free claim

5
My dog had a major operation last year. The claim was settled in full without any hassle. In addition they sent a special dog bed for his recovery which was totally unexpected and very gratefully received. Reviewed on: 24th September 2021
Maria Ives's avatar
Maria Ives

Great reliable pet insurance

5
Have always given me peace of mind for my pets when they have been ill. Now my dog is over 14yrs old the policy helps cover his arthritis medication costs which is a invaluable Reviewed on: 24th September 2021
Sharon Lum's avatar
Sharon Lum

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