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Petplan: Pet insurance reviews

View other Petplan products
4.86
Based on 2,342 reviews, last reviewed 27th Feb 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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1%
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0%
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Latest highest rating:

5

My dog became poorly and required tests, an overnigh... My dog became poorly and required tests, an overnight stay at a vet hospital. All the claim was sorted out between the vets and Petplan so quickly. I ... Read more Reviewed on: 15th October 2025
Charlotte G's avatar
Charlotte G

Latest lowest rating:

1

Missed checkup by 3 months won't pay 2 years later I have had petplan insurance for the past 4 years. I renewed my policy this year and as my dog missed her check up appt by 3 months petplan wouldn't p... Read more Reviewed on: 27th February 2026
Belinda Swinnerton's avatar
Belinda Swinnerton
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2342)

Excellent

5
Brilliant insurance, very easy to understand & it’s great to know they are there to help with your pets. Reviewed on: 24th September 2021
Mark's avatar
Mark

Fantastic service!!

5
Pet plan, Absolutely brilliant when I needed to make a claim for Betty's op....So quick, easy transaction. Reviewed on: 24th September 2021
Jill's avatar
Jill

Fantastic service

5
I have 4 pets with petplan and I feel they are all protected and safe. Reviewed on: 24th September 2021
Dawn Elizabeth Suditu's avatar
Dawn Elizabeth Suditu

Hassle free claim

5
My dog had a major operation last year. The claim was settled in full without any hassle. In addition they sent a special dog bed for his recovery which was totally unexpected and very gratefully received. Reviewed on: 24th September 2021
Maria Ives's avatar
Maria Ives

Great reliable pet insurance

5
Have always given me peace of mind for my pets when they have been ill. Now my dog is over 14yrs old the policy helps cover his arthritis medication costs which is a invaluable Reviewed on: 24th September 2021
Sharon Lum's avatar
Sharon Lum

Good Company

5
Good Company, helpful, no issues Reviewed on: 24th September 2021
Matt Kotschy's avatar
Matt Kotschy

Very good pet insurance!

5
Really a fantastic service. Very easy to claim and paid quickly without a complicated process! Reviewed on: 24th September 2021
Nicola Penny's avatar
Nicola Penny

outstanding company

5
PetPlan supported us every step of teh way. never had any issues. claims resolved quickly and we knew help was there. would recommend to everyone. thats why after we lost our beloved Charlie we signed up for pet plan for our new puppy without hesitation. thank you Reviewed on: 24th September 2021
Sylwia's avatar
Sylwia

Best Pet Insurer

5
Our chocolate Labrador had to have his eye out due to a tumour and time was of the essence! Pet plan were amazing in every way Reviewed on: 24th September 2021
Marilyn's avatar
Marilyn

Fantastic

5
Amazing, quick and efficient service when you need it most Reviewed on: 24th September 2021
Jo's avatar
Jo

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