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Petplan: Pet insurance reviews

View other Petplan products
4.67
Based on 2,346 reviews, last reviewed 20th Jul 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026
Ginger's avatar
Ginger

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
Meir's avatar
Meir
Read all reviews Write a review

About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2346)

Good Company

5
Good Company, helpful, no issues Reviewed on: 24th September 2021
Matt Kotschy's avatar
Matt Kotschy

Very good pet insurance!

5
Really a fantastic service. Very easy to claim and paid quickly without a complicated process! Reviewed on: 24th September 2021
Nicola Penny's avatar
Nicola Penny

outstanding company

5
PetPlan supported us every step of teh way. never had any issues. claims resolved quickly and we knew help was there. would recommend to everyone. thats why after we lost our beloved Charlie we signed up for pet plan for our new puppy without hesitation. thank you Reviewed on: 24th September 2021
Sylwia's avatar
Sylwia

Best Pet Insurer

5
Our chocolate Labrador had to have his eye out due to a tumour and time was of the essence! Pet plan were amazing in every way Reviewed on: 24th September 2021
Marilyn's avatar
Marilyn

Fantastic

5
Amazing, quick and efficient service when you need it most Reviewed on: 24th September 2021
Jo's avatar
Jo

Best insurance provider for pets simple and easy and deals directly with vet

5
I can sleep easy knowing my pet is covered by a reliable pet insurance Reviewed on: 24th September 2021
christinecleghorn@hotmail.co.uk's avatar
[email protected]

Excellent Service

5
Customer service is excellent. Claims are settled in a timely mannor. Have been with pet plan for nearly 4 years and use them for all of our dogs. Highly recommend. Resealable price. Reviewed on: 23rd September 2021
Georgia Ide's avatar
Georgia Ide

Top class

5
All the dogs we have ever owned have been covered by Petplan. Would never be without them. Query's are dealt with and payment never an issue should you need to use their service. Reviewed on: 23rd September 2021
Rosemary Robinson's avatar
Rosemary Robinson

Brilliant Company and good Customer Services

5
Brilliant Company even when I had a dispute it was sorted swiftly and contacting company and customer services all first class Reviewed on: 23rd September 2021
Mary Hutchings 's avatar
Mary Hutchings

Caring, friendly and professional service

5
My call With customer services was very informative, friendly and lady actually cared about my worries Reviewed on: 23rd September 2021
Anabela 's avatar
Anabela

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