Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Petplan: Pet insurance reviews

View other Petplan products
4.67
Based on 2,346 reviews, last reviewed 20th Jul 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026
Ginger's avatar
Ginger

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
Meir's avatar
Meir
Read all reviews Write a review

About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

Review Petplan: Pet insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Petplan Pet insurance reviews (2346)

Brilliant company

5
I haven't had to claim yet but my vet recommended pet plan to me Reviewed on: 23rd September 2021
Matt Young's avatar
Matt Young

Easy renewal

5
Great to know the cover is automatically renewed each year and we are informed just before it is due. Reviewed on: 23rd September 2021
Liz's avatar
Liz

over 12 Year perfect Partner

5
In the past 12 years we have had 4 cats insured here, currently there are 2 cats left, and every claim was processed quickly and with complete satisfaction and treated positively up to 95%. We are very pleased and will remain enthusiastic customers of PetPlan for the next few years. Thank you for your great service Reviewed on: 23rd September 2021
DaisyAndOlivia's avatar
DaisyAndOlivia

Quick and Easy

4
Quick and easy to set up the policy. Quick and easy to process a claim. Quick and easy for the Vet to be paid. Reviewed on: 23rd September 2021
Lynne Wright's avatar
Lynne Wright

Fast, efficient and friendly

5
The claim only took 1min online and then I emailed the receipts as the treatment progressed. Very easy to deal with. Very pleased with the service. Reviewed on: 23rd September 2021
Tariq Mahmood's avatar
Tariq Mahmood

Amazing value

5
The only insurance policy provider that I'd recommend to anyone Reviewed on: 23rd September 2021
Joyce Teasdale's avatar
Joyce Teasdale

Your telephone service is disgusting

1
I have just waited over 23 minutes to speak to one of your agents this service needs to improve the amount of money you charge for your policies and having to wait this amount of time to speak to someone need to improve or you need to have a call back service!!!!!!! I am still waiting for a call on your call back service on the contact us. I will be waiting to see how much the call to you has cost me and I expect you to meet this cost!!!!!!!!!!!!!!!!!!! Reviewed on: 23rd September 2021
Mr Roger Rolph's avatar
Mr Roger Rolph

Excellent support

5
This is not the cheapest policy on the market but PetPlan have always been prompt in paying claims, have always paid the claims and have been kind and understanding. Reviewed on: 23rd September 2021
helen Walley's avatar
helen Walley

Easy to use app. Great prices

5
Would recommend to anyone. Covered for life is the policy we have for our Labrador. Come in handy a few times Reviewed on: 23rd September 2021
Connor's avatar
Connor

Reliable

5
Why not pick the insurer that 95% bets would recommend and use for their own pets Reviewed on: 22nd September 2021
Ian's avatar
Ian

Review Petplan: Pet insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill