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Petplan: Pet insurance reviews

View other Petplan products
4.72
Based on 2,343 reviews, last reviewed 12th May 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

My dog became poorly and required tests, an overnigh... My dog became poorly and required tests, an overnight stay at a vet hospital. All the claim was sorted out between the vets and Petplan so quickly. I ... Read more Reviewed on: 15th October 2025
Charlotte G's avatar
Charlotte G

Latest lowest rating:

1

Repeated underwriting errors for 10years! We insured our Siberian Husky, Ghost (our son), with Petplan from puppyhood because we trusted their reputation and believed we were choosing the best... Read more Reviewed on: 12th May 2026
Ayoni Singh's avatar
Ayoni Singh
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2343)

Best Pet Insurance

5
Pet plan have always done as it says in there policy Reviewed on: 27th September 2021
Mike Murray's avatar
Mike Murray

Excellent pet Insurance

5
Brilliant professional service. I have had great dealings with this insurance company Reviewed on: 27th September 2021
Susie Stone's avatar
Susie Stone

Fantastic Service & super quick paying

5
Had used Petplan for years now and wouldn't go anywhere else Reviewed on: 27th September 2021
Kerry Castledine's avatar
Kerry Castledine

Perfect

5
I have to say the customer relations I have had everything was explained to me my questions were answered truly excellent. Reviewed on: 27th September 2021
Giddings's avatar
Giddings

Make life easier

5
Insurance is easy to set up and goes out by direct debit every month. Online account is easy to navigate and makes things less of a hassle. Reviewed on: 27th September 2021
Miriam's avatar
Miriam

Highly Recommend

5
Helpful, Professional, Sympathetic. Claims settled quickly. Cannot rate highly enough. Reviewed on: 27th September 2021
Debbie Marshall's avatar
Debbie Marshall

You get what you pay for.

5
Katy was attacked by an individual who obviously needs to be locked up. She had to have her tail amputated and I had to deal with her obvious emotional trauma. Petplan were with us all the way and took care of any obvious financial problems promptly and efficiently. Many thanks. Reviewed on: 27th September 2021
Susan DI FONZO's avatar
Susan DI FONZO

renewal of petplan

5
alway very clear information and documentation, would recommend petplan to others Reviewed on: 26th September 2021
susan.powell@hotmail.co.uk's avatar
[email protected]

Best pet insurance ever

5
We have had the best cover for our dog who has recently been diagnosed with cancer, Petplan have paid immediately for all her treatments with no problems. Reviewed on: 26th September 2021
Lynda Duffy's avatar
Lynda Duffy

Offers everything I could need for my babies.

5
I have the satisfaction of knowing that I have the best pet insurance available. Reviewed on: 26th September 2021
PinkVal's avatar
PinkVal

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