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Petplan: Pet insurance reviews

View other Petplan products
4.67
Based on 2,346 reviews, last reviewed 20th Jul 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026
Ginger's avatar
Ginger

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
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Meir
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2346)

Good, reliable service.

5
I've used Petplan on and off for years. My horses were always insured through petplan and while my pony was ridiculously accident prone as well as being prone to laminitis Petplan paid out every time with no issues! Likewise they have made insurance for my elderly collie affordable which has been a huge weight off my mind knowing I can afford his care as he goes further into his twilight years. Thank you Petplan! Reviewed on: 27th September 2021
Lacey Warren's avatar
Lacey Warren

The best!

5
Friendly and prompt service from the team at PetPlan - especially helpful during stressful times. Thanks to you all for your care and support! Reviewed on: 27th September 2021
Ruth's avatar
Ruth

Highly recommend to family and friends

5
Excellent company to have my pets insured. Easy to set up and convent to set up payment tailored around your paydays Reviewed on: 27th September 2021
Kayleigh Brown's avatar
Kayleigh Brown

Brilliant

5
I have never had pet insurance before, but when I got my puppy they went through everything with me, what would be the best plan. Also when I needed to make a claim very very helpful, explained everything that I needed to do. Reviewed on: 27th September 2021
Hannah's avatar
Hannah

Best Pet Insurance

5
Pet plan have always done as it says in there policy Reviewed on: 27th September 2021
Mike Murray's avatar
Mike Murray

Excellent pet Insurance

5
Brilliant professional service. I have had great dealings with this insurance company Reviewed on: 27th September 2021
Susie Stone's avatar
Susie Stone

Fantastic Service & super quick paying

5
Had used Petplan for years now and wouldn't go anywhere else Reviewed on: 27th September 2021
Kerry Castledine's avatar
Kerry Castledine

Perfect

5
I have to say the customer relations I have had everything was explained to me my questions were answered truly excellent. Reviewed on: 27th September 2021
Giddings's avatar
Giddings

Make life easier

5
Insurance is easy to set up and goes out by direct debit every month. Online account is easy to navigate and makes things less of a hassle. Reviewed on: 27th September 2021
Miriam's avatar
Miriam

Highly Recommend

5
Helpful, Professional, Sympathetic. Claims settled quickly. Cannot rate highly enough. Reviewed on: 27th September 2021
Debbie Marshall's avatar
Debbie Marshall

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